Me and my colleagues (all remote in different cities) have been having connectivity issues edging on making Figma unusable, for months. Nothing is opening up, files sometimes takes 10+ minutes to load, etc.
Support is wildly slow to respond, usually taking days just to mail a non-answer, not even really acknowledgeing the issue. My support ticket is open since August 31, and the support team has never even asked me for a network log, I PUSHED FOR IT.
Lo and behold the log, the server takes 8+ minutes to respond.
IDK how to proceed, this has been going on for far too long!