Cannot acces account of deleted email

Hi there,

If your files were in the drafts and you were on the Starter, Education, or Professional plan, unfortunately, the files have been deleted. If your files were in a team or organization, the files should still exist.

Please check your situation as below. If your files were in a team or organization, you can ask the admin to search for your file name.

• Teams you own: The team becomes ownerless. The projects and files inside ownerless teams are still available to everyone with access to the team. Organization and workspace admins can claim ownership of ownerless teams.
• Projects you own: The project becomes ownerless. The project and files in it are still accessible by members and guests. Team owners and admins can claim ownership of ownerless projects.
• Files you own in teams or projects: The file becomes ownerless. Ownerless files cannot be claimed but are still accessible by those with file access. If the file only has can view access set, team owners and admins can join the file with can edit access and grant can edit access to other users.
• Files in your drafts:
  • Starter, Education, or Professional: Files in your drafts are permanently deleted. This process cannot be reversed. To prevent this, move the file to a team and transfer ownership to another user.
  • Organization or Enterprise: Files in your drafts are moved to Shared projects.

I hope this helps!

Thanks,
Toku

i cannot remember whats the project name but it was on my email team for personal use, i can provide the deleted email but i no longer can access the email i can also provide what kind of project in that team is because i took several of the design into my thesis