Can’t log-in with google

Mobile Apps
1

Hi,

i can’t log me in the app with google.

  1. I type my mail and password.
  2. I open gmail to agree the authentication (2FA).
  3. I go back to figma app and that’s what happened (see video)

Can someone help please ? :flushed:

mobile device : iPhone 11pro
iOS version : 14.6 beta 1

1 Like
2

@Kelsey_Whelan

3

Hi! Sorry about this. I’m checking with the team and will follow up when I have more.

4

Hi ! thank you !

5

Hi, any news ?

6

I have the same issue on my iPad.

7

Exactly what happened with me as well.

8

Hey @Sandy2 there’s a support article here, but this should help:

Go to Settings > Safari > Privacy & Security and disable Block all cookies . If that doesn’t work, try logging in from the Safari app then reopening the Figma app.

Could you let me know which of those fixes the problem as well?

1 Like
9

i have tried logging in from safari, reinstalled the app and it works.

thanks.

1 Like
12

Hi, please check this, I had the same problem when I tried on my Android device.
Only Chrome browser let me log in, the Bing or Samsung browsers gave me this error.

(I have removed link’s [https:] because it won’t let me post this message.

WhatsApp Image 2023-07-28 at 10.42.52
WhatsApp Image 2023-07-28 at 10.42.52720×1600 69.5 KB

Error 403: disallowed_useragent
Request details: access_type=online response_type=code redirect_uri=httpswwwfigma.com/finish_google_sso state=j6xMGVNNZxDg1rIoMgBoScQMvutTY/9YmBG5v3mQebkM prompt=select_account client_id=532352704633-6pkces9iboppp465idnovkcqtlsa8j7t.apps.googleusercontentcom scope=wwwgoogleapis.com/auth/userinfo.profile wwwgoogleapis.com/auth/userinfo.email openid

13

Submit bug reports to Bing and Samsung.

14

I did I guess, but switched to chrome for some use.