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Account restrict

  • August 23, 2023
  • 1 reply
  • 392 views

Hi,
I am the Admin of a file and have a paid account but my account is restricted.
how can I solve the problem?

Best answer by Celine_

Hey @TS12 ,

Sorry to hear this is happening. The forums are primarily run by the community. Please reach out to the support team directly via this form for help : https://help.figma.com/hc/en-us/requests/new

(Please include the name of your file, and use your address mail linked to your Figma account so they can have a look at it).

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1 reply

Celine_
Figmate
  • Community Support
  • 3555 replies
  • Answer
  • September 8, 2023

Hey @TS12 ,

Sorry to hear this is happening. The forums are primarily run by the community. Please reach out to the support team directly via this form for help : https://help.figma.com/hc/en-us/requests/new

(Please include the name of your file, and use your address mail linked to your Figma account so they can have a look at it).


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