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Custom Domain DNS TXT Records Issue

Imtiyaz_Ahmed

Heyyy,

Both in Figma Make and Figma Sites, the TXT DNS Records are not getting verified quickly. The CNAME Records instantly update and sync, but the TXT doesn’t update even after 48 hours.

One of my first Figma Sites got published, but beyond that none of my other sites or Make Websites are getting laucnhed or connected to the domain due to TXT DNS Record verification delay

Best answer by Tom Reem

Hi ​@Imtiyaz_Ahmed — thanks for flagging this. Checking in, are you still running into trouble with the TXT setup? I’m not able to share account-specific details here in the forum, but I can see you’ve been in touch with our Technical Quality team, who can take a closer look at your domain configuration. 💯

 

Generally speaking, since you were able to get it working for your first site, I’d recommend double-checking how the TXT record was entered for the others. TXT record propagation can sometimes take a few extra hours depending on the DNS host. If it hasn’t updated after 48 hours, as you mentioned above, that may be a sign to review the values you entered. If anything’s off, Figma should display an ⚠️ error icon in the file.

 

For more detailed steps and troubleshooting, check out this Figma Learn article: Manage a custom domain for your site.

 

Hope this helps point things in the right direction — and keep me posted!

View original

Tom Reem
Figmate
  • Tom Reem
  • Figmate
  • June 17, 2025

Hi ​@Imtiyaz_Ahmed — thanks for flagging this. Checking in, are you still running into trouble with the TXT setup? I’m not able to share account-specific details here in the forum, but I can see you’ve been in touch with our Technical Quality team, who can take a closer look at your domain configuration. 💯

 

Generally speaking, since you were able to get it working for your first site, I’d recommend double-checking how the TXT record was entered for the others. TXT record propagation can sometimes take a few extra hours depending on the DNS host. If it hasn’t updated after 48 hours, as you mentioned above, that may be a sign to review the values you entered. If anything’s off, Figma should display an ⚠️ error icon in the file.

 

For more detailed steps and troubleshooting, check out this Figma Learn article: Manage a custom domain for your site.

 

Hope this helps point things in the right direction — and keep me posted!

Imtiyaz_Ahmed

​@Tom Reem Heyyyyy,

Hope you are doing fine. And yes you and the team was right. The issue was the delay in propogation of the TXT records. I changed them internally probably at the time they were getting verified, hence it caused the glitch issues. 

Issue has been resolved thanks

S
Tom Reem
2 people like this
  • S
    seni
  • Tom Reem
    Tom Reem
Tom Reem
Figmate
  • Tom Reem
  • Figmate
  • June 21, 2025

Awesome — thanks for confirming, ​@Imtiyaz_Ahmed! Really appreciate you surfacing this here — helps others who might run into the same thing. Hope all’s well on your end! 💯

Imtiyaz_Ahmed
1 person likes this
  • Imtiyaz_Ahmed
    Imtiyaz_Ahmed
Imtiyaz_Ahmed
Tom Reem wrote:

Awesome — thanks for confirming, ​@Imtiyaz_Ahmed! Really appreciate you surfacing this here — helps others who might run into the same thing. Hope all’s well on your end! 💯

Anytime brother, anytime! ​@Tom Reem Always here to help Figma be the best it can be

S
Tom Reem
2 people like this
  • S
    seni
  • Tom Reem
    Tom Reem

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