Access issue with Logged out mail id

Hi Team,
I have logged out from my gmail id and logged in into my official id. I had request access from my official mail id. but client had received from my gmail id. it got escalated due to this issue. was it any cache issue or technical issue. Kindly check and support.

Hey @Vinoth1 ,

For privacy purposes, the community isn’t set up to assist with account issues. Please reach out to the support team directly via this form for help: