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Roberto
Apr 16, 2021 8:13 AM UTC

Display scroll bar in prototype preview mode

There’s no visible scrollbar in Figma prototyping mode. Yesterday we’re having user testings and once again this same topic popped out. Some of the users didn’t thought that they could scroll prototype because scrollbar wasn’t visible. One of the user was using laptop’s touchpad and he wasn’t able to scroll with only using touchpad. Guiding user how to use prototype during test can harm testing situations. Atleast it’s sure that if user thought that he can’t scroll it leads to biased feedback about product.

If there’s some reason not to have scrollbar it could be atleast optional feature that designer could turn visible scrollbar on from options.

It’s not only who has came across with this weakness in Figma. Here’s old Spectrum thread about same topic but Figma hasn’t done anything for this yet and I hope this get more attention here.

124 replies

Oleh_Ulasyuk
New Member
Jul 8, 2022 3:36 PM UTC

I constantly do usability testing with prototypes in Figma, it’s really powerful but the only thing that creates a lot of inconvenience during the sessions is the lack of scroll bars. 99% of the time I test with Windows users with laptops which usually are not the latest models. The trackpads on those laptops are crap. It supports only clicks, no gestures like on Mac. And it is a big pain when a user can not scroll the prototype, especially when there are multiple scrollable areas. It is a real pain. I tried to make a fake scrollbars, but in most cases it doesn’t work as well. Figma please consider adding this as an option for scrollable frames.

Jackie_Littman
Jul 13, 2022 4:26 PM UTC

Agreed with everyone here. I’m in the middle of a round of user testing and the lack of scroll bar on the prototype is a huge issue, especially for older users and PC laptop users. They are literally clicking and dragging to move the page and have no visual feedback of where they are on the page.

We usually prototype in other software, and trying Figma prototyping this time. But we will have to stop using Figma to prototype if this issue is not resolved; it makes the session so difficult.

Tron
New Member
Jul 19, 2022 5:34 PM UTC

Bump. This feature would be ideal for our user testing sessions!

Jude
Jul 31, 2022 6:49 PM UTC

+1 Please this is needed URGENTLY!

Manuel21
Aug 2, 2022 4:35 PM UTC

It’s beyond me how BASIC interactive elements like scrollbars, radio buttons etc were not part of the very first release.

Michele_Pella
Aug 8, 2022 3:44 PM UTC

+1! necessary!

Patrick32
Aug 11, 2022 2:49 PM UTC

+1 deff a required feature

Sumit_Dalve
Aug 15, 2022 1:46 PM UTC

This is a must! +1

Maximilian_Korbel
Aug 25, 2022 6:42 AM UTC

Any update on this? (+1). Many users get confused about a missing scrollbar while user testing. So our (and many others too) results become less qualitative.

Thomas_Grill
Aug 31, 2022 12:21 PM UTC

I agree. This is at least one point where Sketch is ahead …