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Roberto
Roberto
April 16, 2021

Display scroll bar in prototype preview mode

  • April 16, 2021
  • 123 replies
  • 28288 views

There’s no visible scrollbar in Figma prototyping mode. Yesterday we’re having user testings and once again this same topic popped out. Some of the users didn’t thought that they could scroll prototype because scrollbar wasn’t visible. One of the user was using laptop’s touchpad and he wasn’t able to scroll with only using touchpad. Guiding user how to use prototype during test can harm testing situations. Atleast it’s sure that if user thought that he can’t scroll it leads to biased feedback about product.

If there’s some reason not to have scrollbar it could be atleast optional feature that designer could turn visible scrollbar on from options.

It’s not only who has came across with this weakness in Figma. Here’s old Spectrum thread about same topic but Figma hasn’t done anything for this yet and I hope this get more attention here.

    123 replies

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    Oleh_Ulasyuk
    Oleh_Ulasyuk
    New Member
    July 8, 2022

    I constantly do usability testing with prototypes in Figma, it’s really powerful but the only thing that creates a lot of inconvenience during the sessions is the lack of scroll bars. 99% of the time I test with Windows users with laptops which usually are not the latest models. The trackpads on those laptops are crap. It supports only clicks, no gestures like on Mac. And it is a big pain when a user can not scroll the prototype, especially when there are multiple scrollable areas. It is a real pain. I tried to make a fake scrollbars, but in most cases it doesn’t work as well. Figma please consider adding this as an option for scrollable frames.

    Jackie_Littman
    Jackie_Littman
    July 13, 2022

    Agreed with everyone here. I’m in the middle of a round of user testing and the lack of scroll bar on the prototype is a huge issue, especially for older users and PC laptop users. They are literally clicking and dragging to move the page and have no visual feedback of where they are on the page.

    We usually prototype in other software, and trying Figma prototyping this time. But we will have to stop using Figma to prototype if this issue is not resolved; it makes the session so difficult.

      Tron
      Tron
      New Member
      July 19, 2022

      Bump. This feature would be ideal for our user testing sessions!

        Jude
        Jude
        July 31, 2022

        +1 Please this is needed URGENTLY!

        Manuel21
        Manuel21
        August 2, 2022

        It’s beyond me how BASIC interactive elements like scrollbars, radio buttons etc were not part of the very first release.

        Michele_Pella
        Michele_Pella
        August 8, 2022

        +1! necessary!

        Patrick32
        Patrick32
        August 11, 2022

        +1 deff a required feature

        Sumit_Dalve
        Sumit_Dalve
        August 15, 2022

        This is a must! +1

        Maximilian_Korbel
        Maximilian_Korbel
        August 25, 2022

        Any update on this? (+1). Many users get confused about a missing scrollbar while user testing. So our (and many others too) results become less qualitative.

        Thomas_Grill
        Thomas_Grill
        August 31, 2022

        I agree. This is at least one point where Sketch is ahead …

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