Share Your Feedback

In short, you say you appreciate feedback in the pinned topic, but when a user selects submit feedback on the help menu within the app, you are taken here. There’s no open dialogue box or form to quickly submit a comment and attach a photo. In fact, I can’t even attach a photo, which is extremely frustrating. Plus, I have to login. How is that not, for ease of user, connected to my existing app account? In regards to what I was originally submitting feedback on, I didn’t have a grand idea for a feature I wanted from Figma. I had a comment about accessibility and findability for a high-priority property, width and length of a frame. To me “submit feedback” ≠ share an idea. I wish you would make it easier to submit thoughts on UI3. TIA!

Figma is a UX product, but I have gripes with its UI, which feels like it’s gotten significantly worse over time. **1. New Left Navigation ** Recently, the way the left hand navigation works in Figma was changed. Before, I was able to see every single project in the left hand navigation. I believe that this was default behavior. Now, the only option I have to mimic this is to drag every project to “Starred”. There’s no way to add new sections. To see every project I have to go to “All Projects.” This is specific to my Professional account, but I also work on a teams enterprise account and feel that the navigation is even more confusing there. The original navigation felt akin to a basic OS folder structure. Everything was handy. The new way is fine. But please give me the option to have a long list of all projects in my left navigation. The fact that Figma forces me to use it a certain way is distasteful to me. 2. Why c

The new update notification is highly interactive and helpful. I absolutely enjoy the notification’s user interface. A user’s profile can be made more visually appealing by adding little details like the Mention icon. Another good feature is the comment thread in the notification.

Hi everyone, I’m running a small design company and I’m working with different clients, on small projects, every month couple clients come and go so it’s a fast flow of clients. Previously, I was paying for Figma for my and my designers’ seats, and when I was sending designs to a client, his developer was just working on the file and that’s it. You all know this good old flow. Now, it suddenly appears, that because I’m the file “owner”, I need to pay for a developer’s dev mode. Once again: a designer, who made the design, now have to pay for client’s developer so he can do his job. Of course, most of my clients will be okay to pay me extra to compensate that, but in this case I’m having a brand new huge finance management issue, where I should track somehow, which project drains how much money, request that money from each client every time, if I forget to do that, I’ll face more issues. Some of clients will forget to pay, some wil

I know there are many other threads talking about this issue, but I want to highlight a particular case. I’m working on a single project with a free plan. We are just two users: I’m a designer, the other user is developer. He only needs to inspect my design properly without editing, and has been using Dev Mode until now. The ONLY thing we need is keeping the Dev Mode for him. When I click on “upgrade”, we both appear as “clickable” for upgrading to two seats, but when I deselect me, it converts me directly in a “view-only” user. So if we want to remain the same but with Dev Mode for the developer, we have to pay for two seats! How the hell don’t you offer a plan for just allowing developers to inspect the design properly, without converting him in a editor and without downgrading me to only-view? Figma, did you really study this new move you made? Because I think it won’t have the consequences you want.

I wanted to offer feedback around some of the reasons our company decided to remove the Figma app from Jira. There are a few things missing or mis-matching between our use of Figma and Jira. Figma is mostly used for software UI design but our DevOps team also use Jam for flowcharts sometimes, Marketing use it for some web and email design work. Jira is also used by several teams in the company, all of the above mentioned ones + several more. This causes some issues with how the “Jira app” is structured. You can setup the app to link to 1 and just 1 team in Figma. But this links to all of Jira. Not to any one team or project in Jira. We would want 2 Figma teams linked to 3-4 Jira projects. The app is not useful in any other Jira project but we were still not able to figure out how to disable the UI added onto all Jira cards. (E.g. “Add a Design” button) In contrast, apps like the one for Slack, Checklist pro, or MS Teams are ap

Hello, two days ago, I had an issue with payment. Maybe somebody has experience with the same problem. The problem One month ago I subscribed to one payment plan of 25$ to use Figma with all things I need. And two days ago I received a message, that you should pay 172 euros at the beginning of next month. And I was shocked. I start checking what happened. And see that I have 9 editors on old projects and one month ago, I already paid 172 euros for 9 users, and next 5 days I should do the same. But real situation is that all this month only I used Figma in my projects. Figma support did great work and returned my money for the previous month. I am thankfull for it. I like Figma, and I don’t want somebody to have the same problem as me. And I would like to give clear feedback about this situation. Which maybe could help Figma company increase User Experience about payment. The reason why it happens: Because