Skip to main content
Question

Screens missing from figma file

  • July 14, 2025
  • 1 reply
  • 10 views

Chimmss

I was asked to open a file in recovery mode because it ran out of memory, i tried doing that but it still wasn't opening. so i checked online and i was asked to clear the figma app cache. I cleared the cache, and after doing that, the file opened, but now all the screens on that file are missing. i cant find them anywhere. pls advise on how to recover these files. 

1 reply

ksn
Figmate
  • Community Support
  • 1799 replies
  • July 15, 2025

Hey ​@Chimmss - sorry for the delayed reply; I had meant to touch base with you, but I had asked our technical quality team to follow up with you via your original email and it looks like you’re working with Clara now.

She has more things she’s looking into right now, and she’ll get back to you when she’s able to surface more stuff (thank you for sharing the original with her -- it helps immensely).

Appreciate your patience!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings