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Hi,I’m using Figma Make and I keep getting this error:“Failed to download code files. Check errors and try again.”The preview is generated successfully, but when I click Download code, it fails.Has anyone encountered this issue before?What are the common causes and how can I fix it? 

I needs a Tax Residency Certificate (TRC) from Figma in order to process payment in USD for a plan seat purchase, as required for TDS (Income Tax) purposes in India. The user is unable to pay in INR and needs the TRC to comply with Indian tax regulations.

My plugin is still under review. It’s been more than 5days. Usually it gets approved in few business days. Can anyone from figma can support me?

Hi, the figma cursor used to be small and neat. In the past few days it has suddenly grown much bigger and it glitches in the middle of work switching back to the original smaller size, and growing again when moved or used for an action. Any idea why this is happening?

I’ve had this recurring issue for a long period of time across many versions of Figma. I initially put it down to typing errors, but I ended up with the errors so often that I started paying careful attention.When I input a value for a variant property, the final letter periodically drops off, creating naming errors. 

Hi Figma,I have submitted the contact form three times to request a callback from your sales team regarding a professional license purchase. To date, I have not received any contact.Could you please reach out to me? Thank you for your assistance.Thanks

I'm facing a prototype issue while playing the animation. When I play Prototype, it's freezing

Hi, I just downgrade from paid to free plan. Eventhough I am the admin of the team.  Also, already created a support ticket for this but havent seen any reply in 4 days. Thanks

After updated figma as 125.9.10, cropping image one side by holding control key (the most powerful function!) doesn’t work any more. Holding ctrl key now acts as squeezing image. and double click to move and adjust cropped image also doesn’t work anymore. what happened to figma??  or is there something that I missed? I changed image type from fit to crop already.  

Getting the “Publishing failed: Please reload the page to publish” error when I try to publish.I’ve gone through the older treads but haven’t found a solutions beside Figma sent out a fix. I’ve tried everything I can think of including the obvious solutions like reloading tab and restarting computer.I’ve tried deleting all new components and even restored earlier versions, from the version history panel, that were previously published. Yet still no luck. My other libraries will publish, but my main library will not. 🙄

So here is what I am trying to do. I have mailer in which there is no change in the content but there is an image with a QR code. Now I have to add 10 different QR codes.For that I am following below steps:Generate QR codes as PNG Add those PNG in an excel file, ensuring each image is paste in a cell (as per the guidelines) On Figma Buzz, in the bulk create I uploaded the file After uploading, it shows the column but content is been shown as text (Refer screenshot) When I select an image the data field remains disabled, but when I select a text layer it gets enabled and when I create assets it just adds text ObjectI have tried the same with google sheets but facing the same issue.

Hi Team,While upgrading subsequent version, I accidentally unpublished the main plugin file that was published and live. I have submitted the plugin once again for your review.Could you please address the request & do the needful as we have 100s of users using this plugin.https://www.figma.com/community/plugin/1612756059828219731/figspecs.Plugin ID: 1612756059828219731Would be grateful if you can restore the plugin at the earliest possible time.Regards,Karthikeyan Sridhar 

Hi everyone:I'm experiencing a persistent bug when using the "Make Designs" (AI) feature. When I generate multiple screens, the "Copy Design" button only works the first time.If I try to copy a second or third screen from the same generation session, the button gets stuck showing the "Copying..." spinner indefinitely. To fix it and copy another design, I am forced to refresh the entire tab/session, which is quite frustrating when trying to move several screens to a Figma Design file.Steps to reproduce: Generate a set of designs using Figma Make. Click "Copy Design" on any screen (it works fine). Try to click "Copy Design" on a different screen or even the same one again. The button stays in the "Copying..." state and never finishes. Environment: Platform: Windows desktop app Has anyone

Dear Figma Support Team,I was surprised to find that my account was suspended without any prior warning or explanation. Figma has been an essential part of my professional workflow, and I have several important projects and case studies stored in my account that are crucial for my ongoing work.I respectfully ask that you check the suspension and, if you can, get my account back. If there was a problem or infraction, I would be very grateful if you could let me know what went wrong so I can make sure it doesn't occur again. I have always intended to use Figma sensibly and in accordance with all of your rules. I genuinely respect Figma as a design platform and use it every day to advance my career. In order to continue working uninterrupted, I would be extremely appreciative of your assistance in resolving this issue.Thank you so much for your understanding and support. I look forward to your positive response. Regards,Phuc Ngu

Just fix slots! The slot feature doesn’t behave properly when switching variants: around 90–100% of the content from the other variant simply disappears.

I am facing an issue while using Figma Make.Whenever I enter a prompt, it keeps showing “Thinking…” for a long time. On the left panel, it indicates that the design has been successfully created (for example: “Design ICTORA SaaS Application – Version 1”).However, the actual design does not appear on the canvas at all.Issue details:Prompt shows “Done” after submission Left panel shows the design is generated But nothing is visible on the canvas (blank screen)I have already tried:Clicking on the generated design from the left panel Refreshing the page Trying different prompts Checking zoom and layersBut the issue still persists.This is affecting my workflow as I cannot view or use the generated designs.Could you please check if this is a bug or suggest a solution?

Hello. There is a loading icon that is appearing and won’t go away/I am unable to view the result. I’ve tried all the steps but nothing has seemed to work. Steps i’ve tried:Duplicating the file Refresh Opening in a browser window (instead of the app) Restarted the app and laptop too Also, my websockets also work. Tried opening through my personal laptop (Windows) and still got the same issue. (I use Mac for work purposes but get the same issue) I checked all queries regarding this and tried all methods. Nothing is working. Prompting that I’m only seeing a loading window and providing it with a screenshotI’ve also confirmed that no errors are showing. 

I use a SLOT to change the number of Action List Items in the Action Menu; the width of the Action List Items relies on its parent, the Action Menu. But whenever I open Figma, the SLOT does not keep my current width/height settings. I thought it was a function of the SLOT, but no; when I click on that Action Menu, it updates its size but still does not use my correct settings. 

There was a moment of utter shock when I saw all the frames disappeared. I opened version history  to access older frames and luckly was able to retrieve them. This has happened multiple times as of now.

I can no longer share Figma Make projects. Until yesterday everything was fine, but today none of the projects I share open; it always shows a "live update failure" error. I've tried several things from the forum, cloning, running again, and nothing works. exemplo : https://www.figma.com/make/dbNN5OorK22qgMip0f702M/Resende-1?fullscreen=1&t=qM17P8ELIvJP3NHj-1 

When viewing version history for a slide deck, the slide preview shows the slide groups collapsed instead of expanded, which makes it virtually impossible to compare versions. The only way around this is to view the slides in Grid view. 

I cant find the option to autorestart the project we just created on Figma Slides. So our presentation has 50 slides, once it reaches slide #50 it should go to slide #1.Can you help me out here? its weird I cant see it. Thank you 

I’m experiencing a persistent rendering issue while using Figma that is affecting both the canvas view and exported files.Issue description:Across all Figma files, I’m seeing a pixelated/glitch-like artifact (appears as small square “noise” or serrated patterns) overlaying the interface and design elements. This distortion is not part of the design itself.Where it happens:On the Figma canvas while editing Across different files and projects (not file-specific) During exports (both PNG and PDF), where the artifacts remain visible in the final outputAdditional details:The issue happens consistently, not intermittently It affects all Figma usage (not tied to a specific component or asset) It appears regardless of zoom level I’ve attached a screenshot showing the problem for referenceThis is currently impacting my ability t

Hi everyone, I'm running into an issue with "Make Design". I’ve been trying to standardize the Header across all my app screens. It seems to work at first, but as soon as I enter a new prompt or refresh the page, it reverts to the previous version.This happened three times already, and it’s consuming a lot of credits while taking a long time to process, only to give me the same result. Has anyone experienced something similar? Am I doing something wrong or is this a bug?