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Experiencing issues? Report them.

  • 2,197 Topics
  • 5,972 Replies
2196 Topics
Jayant Sharma
Jayant SharmaNew Member
asked in Report a Problem
How do I Go back to the old UI in FigJam? There is no such an option?

How do I Go back to the old UI in Figma & Figjam ? There is no such an option?

141
Gayani_S
Figmate
Bruno31
Bruno31New Participant
asked in Report a Problem
Keep color override when changing variant

Hey everyone, I saw that there has been quite a lot of related topics with this one, but most of them are a few years old, so I’m not sure if there’s a solution for this without any crazy workarounds… I have this icon where I’m working with multiple brands, so for this I’m creating a variant that will allow me to easily swap between those brand and also the variable mode. The issue comes when I’m using the icon from Brand X and change the colour from “fg-primary” to “fg-inverse” If I change the Brand to Z, the colour doesn’t remain “fg-inverse” and uses the “fg-primary” instead The icons have all the same structure I want for the colour to remain the same when switching Brands. Is there anything I can do? Thanks in advance!

372
Bruno31
AdrianCuad
AdrianCuadNew Participant
posted in Report a Problem
Enabling auto layout turns group into a frame

Create a group Add autolayout to that group Voilá! That group is now a Frame. There is no way this is not a bug so I reported it as such.

91
J
Figmate
ANASTASIA_NIKULINA
ANASTASIA_NIKULINANew Member
asked in Report a Problem
Can't delete measurements and annotations in Dev Mode

Hello! My team is working in Dev Mode, and we have noticed that measurements and annotations occasionally can’t be deleted. The measurements are only removed after reopening the file. Is there a known fix or workaround for this issue?

322
ANASTASIA_NIKULINA
Bruno_Mattelet1
Bruno_Mattelet1New Member
asked in Report a Problem
Swap instances doesn't keep the size set with variable of the switched component

Heyy, I have a card component with an icon container that I would like to switch with an asset container. The icon container is a component with hug attributes. It contain an icon inside with a height defined with variable and a lock on aspect ratio. The asset container is a component with a width in hug and a height attribute defined with a variable. It contain an asset inside with a fill height and a hug width. I would like to switch the icon container with an asset container in my card. When I’m switching the instance, the sizes and height are broken. I would like the height of my component to have the default size of the swapped instance but it’s keeping the original component size. To be honest I don’t understand the behaviour and don’t know if I need to built my component differently. Thanks ! I added a video explaining the behaviour

161
y_toku
Figmate
10x HTML
10x HTMLNew Member
asked in Report a Problem
My plugin runs 4 times slower in release than in development

Hi, everything is in the title, by release, i mean when executing the public plugin which is available to everyone,and by development, i mean my local copy.I have tested it on the exact same file and conditions, so i know it’s not related to something else. Do you know about that ?What could be the possible reasons ? It seems to be the case in any context, in development, a complete re-render of my algorithm would take 0.5 to 1 sec in average, and it takes from 2 to 3 sec in release. For context, my plugin is : https://www.figma.com/community/plugin/1504087347056471789/10x-html-design-to-clean-responsive-code-10x-faster an HTML exporter that runs vert fast,It is a big problem because my plugin shows a preview which allow for a WISIWIG live editing that has to re-render everything at every changes, and it’s only nice to use if the refresh time is below 1 sec. Thanks.

171
10x HTML
Lachlan.K
Lachlan.KNew Member
posted in Report a Problem
[BUG] Lock Aspect Ratio + Responsive Prototype View

Hi, When creating a webpage, adding images with Aspect Ratio Lock enabled, applying them to ‘fill’ the container they are in, then previewing the prototype in Responsive View (Z) cuts off the bottom half of the prototype. Steps to reproduce: Create a new webpage design in Figma. Example: 1920 wide Add images with Aspect Ratio Lock enabled. Set the images to Fill the container they are placed in. Preview the prototype and swap to Responsive View (Z shortcut) Expected Result: The full prototype should display correctly in responsive view. Actual Result: The bottom half of the prototype is cut off in responsive view. Notes: I am on a Mac Studio Display (2560px wide) + the main frame is 1920px wide. This issue appears to happen consistently when the frame is smaller than the resolution it’s being scaled to in Responsive View. (1920px frame scaling up to 2560px) Moving the browser width inwards allows more of the full website to show. I use responsive images daily, and my current work aroun

192
Lachlan.K
victor zapata
victor zapataNew Member
asked in Report a Problem
Mistakes with shadows

Hello, all the designs in Figma are showing the shadows incorrectly. This had been corrected and it is happening again.

141
J
Figmate
Daraa Team
Daraa TeamNew Member
asked in Report a Problem
Changing Variable Modes w/o creating more components - Prototyping Switches

I am using material UI. I have a switch. I want to bring that switch into another component I’m making on a different page. Because of micro-interactions, material UI switches got like 4 states. I like them like that. Now… Those 4 states, in this switch are just for “lights off”; “lights on” has another 4 states. I don’t want to copy 8 instances into another page and then create a new component group that nests the OGs just so I can prototype this button behavior to do what I want it to do. @figmahelp; people… How do y’all deal with this. I have to be missing something right? I got my main component. I don’t want to assign attributes to it that aren’t universally applicable (change variable mode). Is there really no other way to manage this other than duplicate duplicate duplicate?

40
Daraa Team
AGBAJI
AGBAJINew Member
asked in Report a Problem
I cannot upgrade from my educational plan to a professional plan

i cannot upgrade from my expired educational plan to a professional. i have tried everything i found googling stuff. i need help. I submitted a complaint ticket, here is the number: 1382307

71
djv
Figmate
Scott Sarsfield
Scott SarsfieldNew Member
asked in Report a Problem
Measuring Distances with ⌥ Option Appears to Be Broken

90
Scott Sarsfield
victorcreates
victorcreatesNew Member
asked in Report a Problem
Artboard sizes are exporting 1 pixel off

Hey, my company’s social/ad template is set up with various artboards ready for export. But in the past week, ads that used to export as 300x600 are now 301x600 for example, which our ABM platform doesn’t allow. Is this caused by a figma update/glitch, and is there a solution? Thanks!

402
victorcreates
Giona
GionaNew Member
asked in Report a Problem
Where's the Layout / Autolayout in the new UI?

Hello everyone, today my Figma updated and now I can’t seem to find the old beloved “Layout/Autolayout” section, someone can help?

2405
MoDo
Schelto
ScheltoNew Member
asked in Report a Problem
Text variable mode unlinks when resizing a component

In our company, we use font variables for our three types of branding. We build components using the font variables to make sure everyone uses the correct branding and components. Recently we discovered that - when resizing a component - the font variables are fixed to the branding of ‘Mode 1’. It can’t be switched back on, except when you Detach the Component. Is this expected behavior? Can it be looked at?

304
ksn
Figmate
Michael Drella
Michael DrellaNew Member
asked in Report a Problem
Unable to bulk load images in Figma Buzz as a file path.

I’m unable to bulk load images as file paths in Figma Buzz. I tried both csv and xlsx files and when I upload the file it reads it as a text field . I’m just wondering if we are doing something wrong? Thanks

182
Michael Drella
Jaime_Lamb
Jaime_LambNew Member
asked in Report a Problem
Component Connections and Variable References broken after import to new account

My team recently transitioned from Professional licenses to an organization Figma Government plan. As directed, we exported our component library and design documents to local files, then imported them into our new account. Unfortunately, the components and variables in the design documents are disconnected from our design system component library. We’ve tried the Repair Component Connections and Repair Variables Connections commands, but they don’t seem to do anything. Is there a way to fix up these connections with recreating entire design documents?

373
Celine_
Figmate
Julia57
Julia57Active Member
posted in Report a Problem
Completely drowning in library updates

I am working on a library and some design files in parallel. Meaning, the library is not yet mature or stable, and updates are published very regularly. In addition to the ‘real’ updates, Figma keeps throwing in a bunch of ‘phantom’ updates for components that I havent’t touched. Plus, the ‘review updates’ preview thing is so slow that it mostly just never loads. I’m sitting on a pile of dozens of updates, some spanning back weeks, and I’m too afraid to just press ‘update all’ in case something breaks in my design, but it’s also impossible for me to go through all of these one by one because the preview never loads. And this whole problem multiplied by 6 files. Is this happening to anyone else? How are you dealing with it? I don’t know what to do.

90
Julia57
Josh22
Josh22New Participant
asked in Report a Problem
Responsive mode in prototypes are broken

Why is the responsive mode in the prototype preview so broken? When you create a page with components and layers and set them to fill mode, everything fits to 100% width or height in the design editor. This reflects typical development as expected. However, this doesn’t work in the prototype preview. When I set the prototype to responsive, sometimes it works, sometimes it doesn’t. For instance, I have a grid with cells. Those cells are set to fill. (In fact, everything in every layer is set this way). But when the prototype renders it breaks. Those cells sometimes are 100% the available area, other times they are set to their original rendered size from the frame. For example, the cells are set to fill and happen to measure at around 200px wide because the main container (frame) fits all the content this way in design mode. But when it goes into the prototype preview with responsive mode, sometimes those cells take up the width appropriately, other times they revert back to what they a

17427
Paul_Palade
Julia_Mnizhek
Julia_MnizhekNew Participant
asked in Report a Problem
Deleting text property in master component resets text in it's instances

Hi!Has anyone encountered this issue: some of our components had text properties so the text could be set directly in the properties panel. Some time later, we decided to delete these text properties. As a result, after publishing the library, in all instances of SOME components (not all, SOME), the text that was linked to the variable gets reset to the default. But this doesn’t happen in every component that had a deleted text variable. Is this a bug or expected behavior? Has anyone run into this? How did you deal with it? We have a large library used by 50+ designers, and what seemed like a tiny update that didn’t break anything during testing ended up resetting values to defaults in some components after publishing.

1184
Celine_
Figmate
Mansur
MansurNew Member
posted in Report a Problem
Component Picker search isn't searching by component's name

Recently noticed that components search ( Shift + I ) results are a bit random. Sometimes before giving me the correct result, it shows a few absolutely different components that just doesn’t have any relation to my requested component’s name Additional info if it can help:Device: iMac M1OS: Sonoma 14.1.1 Figma: Desktop App version 125.4.9Searching components across different files/kits (our components each have a different published file)

181
Celine_
Figmate
Solomon
SolomonNew Member
asked in Report a Problem
Design inside frame is invisible, but visible in layers panel and when selected.

I have this strange bug that just showed up as I was working on a design where all the elements in my frame disappeared. I thought i had deleted them, only to realize that they are all still there but not visible for some reason. I can still see the individual items on the layers panel, but they are totally invisible in frame. The one item that is visible is not within the frame itself. What could be the issue? How can I solve it?

121
Celine_
Figmate
Nhung_Nguyen
Nhung_NguyenNew Member
posted in Report a Problem
[Issue] Inconsistent values between text styles and variables.

I'm experiencing a problem with the font size not rendering as expected.

131
J
Figmate
Jung_Lee1
Jung_Lee1New Member
asked in Report a Problem
Aspect ratio lock instance swap bug

Thanks for launching this new feature! I’m not sure if it is a bug, but I figured I would ask here. Let’s say you have a parent container, with a child element called “Instance A” with a width that is set to autofill width. When you swap out the Instance A (aspect ratio of 4:3) with another Instance B that has a different aspect ratio (16x9), and both components have ratio lock, Instance A’s aspect ratio overrides that of the B’s. To me, this isn’t to me, the B’s ‘locked’ ratio value should take priority. (personal opinion) Now, there are two ways to restore B’s ratio. Right click into B, and reset. Resize parent container temporarily. This will reset B’s ratio to 16x9. And then you hit undo. #2 feels like a bug to me. But again, B’s locked ratio should take priority. (or give user control to set priority) Thanks!

1065
Celine_
Figmate
Thomas_Reimer
Thomas_ReimerNew Participant
asked in Report a Problem
Random visual errors after merge

Hi everyone, since we’ve used our branching/merging options in our Design System we are facing an issue, that keeps on giving the weirdest visual outputs. The issue When we merge a branch back into main, some frames appear to be smaller/larger than they actually are. Just last time, when we updated our icon collection and changed default size from 20x20 to 24x24px, some icons kept their visual appearance at the previous 20x20 after the merge. This is also weirdly reflected in the instance swap menu thumbnails for said icons. A similar issue, just reversed, has already been raised here: How to fix The easiest fix so far, that I have found, is to enter the affected frame, shape, etc., change width/height to some random number and undo the change immediately. After this, the affected object is corrected. Fun fact: Figma seems to know the correct size of the affected object as when you select it, it is displayed correctly, and retains certain information of when it was correct, such as box

282
Celine_
Figmate
depaul
depaulNew Member
asked in Report a Problem
How to Open the Generate AI beta Section in Figjam file Is there any Shortcut to open this tab?

At the very first time I open the Figjam file, the Generate AI beta will Opened in default but I accidentally closed that tab, How can I open it again to use. Is there any short cut to open that tab.

131
y_toku
Figmate

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