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There is a bug when you select a block of text and delete it. It takes the lenght of the block and apply it to new text. It is a very erratic behaviour. You can easily test it on your own in a text box.

I’ve had this recurring issue for a long period of time across many versions of Figma. I initially put it down to typing errors, but I ended up with the errors so often that I started paying careful attention.When I input a value for a variant property, the final letter periodically drops off, creating naming errors. 

When I was trying to make a placeholder layer, I noticed that the text bounding box was behaving weirdly when I used symbols (like `()`, `{}`, `[]`) at the start and end of the text layer, and when I had left or right alignment applied. As you can see below, the text bounds end before one of the symbols.  

My Figma Community file is intended to be completely free, but the published Community page is still showing a Buy button.The file previously contained a Gumroad link, but I have already removed the Gumroad link and all references to paid or purchasable content. I also made sure that the file no longer contains any paid resources or purchase-related elements and published the updated version to Community.However, the Buy button is still appearing on the Community page.There is also no pricing or “Sell this resource on Community” setting available on my end that I can disable.Could you please check whether the file is still marked internally as a paid or third-party purchase resource and remove the Buy button so the file appears as a free Community resource?

I have turned on 2-factor authentication on an education account, and it still blocks me from publishing a plugin. I don’t know what the issue is. Please help me resolve. 

I am experiencing the same problem as in When using the Figma API to export SVGs after adding or deleting an icon in a file, some SVGs exhibit subtle differences. Specifically, some path data shifts by 0.01, or the paths change between relative and absolute coordinates.Because I use this API to export thousands of icons directly into Pull Requests (PRs), these minor variations create a lot of visual noise in code reviews.Is there a known solution or a recommended workaround from the Figma team to prevent this? 

To repeat the issue, create a form and remove fill and any other style it has, then click elsewhere, now try to select it by clicking and draging, and it won’t be selected like the software doesn’t see it, while it style exist and you can see on the layer panel,And that is an issue that should be fixed.

I ran into some weird behavior around Figma Motion during plugin development.Having the Motion timeline open in Figma, with any layer containing animations selected, causes that layer’s entire tree to get a hidden duplicate with a new ID. The duplicate tree only shows up in currentPage.children, not in Layers list in Figma’s UI.Also, if the duplicated layer contains any component sets, calling getMainComponentAsync on an instance node will return a new duplicate component that’s neither part of the original or the duplicated tree. The component in both the original and duplicated tree share the component’s original ID, but the one returned by getMainComponentAsync has a new different ID.Repro steps:Create a new Design document with some frame layers Use a plugin to check currentPage.children to verify that the root layers match between Layers list and what’s returned by the API Add animations to any layers, open timeline, and make sure you have a layer containing animations selected Ch

I noticed that the custom font files on my published Figma Sites are no longer working as of this past week. My custom fonts were literally loading on Monday of this week and now my site is all default web fonts. Upon chatting with Figma AI Support, it said “Figma Sites does not currently support custom fonts, and published Sites support Google Fonts only.”Is this true? Is anyone else having this issue? Did Figma announce this change anywhere?Note: Figma Sites is giving me zero errors with my font files, the CSS simply isn’t reading them anymore. I’ve deleted and re-uploaded several times.

Hello,I’m having an issue with my Figma Education plan.SheerID confirms that I have already been approved for the Education offer, but my Figma account is still on the Starter plan.When I try to upgrade my team, Figma only offers me the paid Professional plan at €20/month. I do not see any option to convert my team to an Education team.I have already:completed the SheerID verification several times, contacted SheerID three times over the past week, contacted Figma Support as well,but I have not received any response.SheerID now consistently displays the message:“Looks like you’ve already been approved for this offer.”So the issue seems to be that my approved Education status has not been correctly linked to my Figma account or team.Could someone please check this and help me activate the Education plan on my account?Thank you for your help.  

Hello Figma Support Team,I am writing to request assistance with my Figma Education plan verification.Previously, my personal account was on the Education plan. As it was expiring, I attempted to re-verify my student status. However, I accidentally logged in and completed the verification on my student email account directly, rather than renewing it on my personal account.As a result, my student email account is now verified for the Education plan, but I need the plan to remain on my original personal account where all my design files and portfolios are located.Could you please help me cancel the verified status on my student email account so that I can correctly verify and apply the Education plan to my personal account?Here are my account details:- Personal Account (where I want the Edu plan): [redacted by forum moderator to remove PII]- Student Account (accidentally verified): [redacted by forum moderator to remove PII]Thank you for your time and assistance!Best regards,Rahmad Dwi F

기존에 에듀케이션 계정으로 사용중에 1년이 지나 만료되어서 다시 인증을 시도했지만 문서가 본 제안에 자격이 있음을 입증하기에 불충분합니다 라는 답변을 받았습니다. sheerid 측에서 요구한 서류를 첨부했으며 이전에는 인증에 문제가 없었기 때문에 figmasupport@sheerid.com에 정확히 어떤 문제인지 문의했으나 기다리라는 말뿐 어떤 해결책도 제시받지 못했습니다. 현재 이 문제로 인해 학업에 많은 지장이 생기고 있기 때문에 빠른 대응 부탁드립니다.

I’m trying to publish a Figma plugin using my account.During the publishing process, Figma asked me to enable two-factor authentication. I have already enabled 2FA, logged out, logged back into the Figma desktop app, and completed the 2FA verification successfully.However, the plugin publishing page still shows this message:“We detected a change to your account details. Please contact support@figma.com to proceed.”I emailed support@figma.com, but received an automatic reply saying Starter and Education accounts should post in the Support Forum.Could a Figma Support Specialist please help verify my account and unblock plugin publishing?

Hello SheerID Support Team,I am attempting to verify my student status for the Figma for Education program using my school email account (redacted by the moderator due to PII).During the process, I received the error message: "Verification limit exceeded" (인증 한도 초과).I would like to clarify that I have never previously used or redeemed any paid/education benefits with this account. I encountered repeated verification attempts while setting up my profile.Could you please reset my verification limit or review my eligibility so I can complete my student verification? Account Email: (redacted by the moderator due to PII). Platform: Figma for Education Thank you for your assistance.

Hi Figma team. Our public OAuth app "Brilliant" (client id T0zVTchPUXH62CskPo9xyh) was republished on September 18 to add the library_assets:read scope alongside file_content:read and current_user:read. We use it to resolve published component keys to their library file so imported designs keep their team-library structure. We withdrew and resubmitted today with clearer testing instructions. Brilliant is free to sign up, so the flow can be tested without credentials. The scope change is already shipped behind a flag, so every day in the queue is a day our users import without library links. Could someone confirm the submission is in the queue and give it visibility with the review team? Thank you!!

I have already submitted every possible document that I can obtain from my university’s website, but my documents still cannot be verified because they say the current date is missing. I understand why this is causing an issue, but unfortunately, I don’t have any other documents available.I’m currently a student and I’m really struggling because I need to complete this verification for my classes. If there is any other way to verify my student status using the documents I have already provided, I would really appreciate your urgent help. I’m worried that I won’t be able to complete my coursework if this issue isn’t resolved soon.Please help me as soon as possible. Thank you so much for your understanding.

Hi, I’ve lost access to my old email address, which is linked to my Figma account. I used Google SSO to log in, and I currently have a PRO plan.Unfortunately, I can no longer access my Figma account at all. I submitted a support ticket (#2144512) four days ago, but I haven’t received any response yet.Does anyone know what I should do or how I can get help with this?

Hi Figma Team, ​@Celyn_L I recently participated in a Figma research study and received a link to claim my $75 reward. However, when clicking the link normally from my location in Nigeria, it opens to a completely blank Rybbon/Tremendous page.To diagnose the issue, I used a proxy and was able to view the redemption options, which include a Mastercard Reward Mobile Wallet USD ($75), Mastercard Reward CAD, and a One4all eGift UK. However, because these are regionalized rewards, I cannot successfully claim or utilize them from my true location in Nigeria.Since the current reward package restricts redemption in my region, could you please cancel this reward instance and reissue the $75 incentive via an alternative method?I would highly appreciate it if you could process this payout via:PayPal Direct Wire Transfer A region-free digital gift card option supported in NigeriaThank you for your assistance, and I look forward to your guidance on resolving this!Best regards,Emmanuel Onugwu(redact

인보이스 번호 XTWMFANC-0002 9/24 자동 결제 되었는데 환불하고 싶어요 (자동결제 취소 포함) 구독취소해둔 상태입니다.그리고 이런일이 또 일어날까봐 기존에 있던 결제정보도 삭제 요청드립니다. 토큰은 쓴적도 없고 어떠한 작업도 한적이 없으니 환불 부탁드립니다..ㅠㅠ

여러분께 부탁드립니다.9월 24일에 결제가를 응해주십시오.

I'm using Apple emoji that's been flattened in Figma. Normally, when exported as PNG/JPEG, it shows up fine in the output. Why isn't it working now? The emoji does appear in the preview window, but once I export it, it's gone. Please help fix this issue, thank you.

Our ticket remains open, and our last inquiry was 14 days ago.Such a long processing time for an Organization account is surprising.Please process our request without delay.Best regards,Kainz MatthiasKMSY Sàrl

プランダウングレードにおいてサポートに問合せをする必要があり、手順に沿って問い合わせをしているのにも関わらず三週間、連絡がない。

Hello Figma team,I'm an admin of the organization "Webugol". Our other admin submitted a support request (ticket #2148737) to downgrade our organization from the Organization plan to the Professional plan.This is time-sensitive: our annual renewal invoice was issued on September 23 and is still unpaid. We'd like it to be voided and replaced with a Professional plan subscription.We also paid a smaller invoice for prorated Organization seats and asked for that amount to be applied as credit toward the Professional plan.We haven't received a reply yet. Could a moderator please add a note to our ticket so a billing agent can pick it up as soon as possible?Please don't remove our organization or files until the migration is confirmed.Thank you!

Hello Figma Support Team,I’ve built and published my site via Figma Sites under the custom domain: www.cozumyapitr.comHowever, when I try to submit the site to Google Search Console, I get the following error:❌ “URL cannot be indexed. robots.txt could not be fetched.”I’ve checked manually and indeed the robots.txt file returns 404 Not Found.Can you please assist me with enabling the robots.txt file or resolving this issue so that my site can be indexed by Google?Thank you very much.