I no longer have access to my email.

Hey ​@Adrian Blandori, thank you for reaching out! I understand you cannot log in to account under your old email address. Do you happen to have emails from your old email address forwarded to the new email address? If so, I recommend to reset your password so that you can surpass the Google single sign on login to access your Figma account, and then update your email address as needed.

If your emails are not forwarded, I can create a support ticket on your behalf. What support can do is start the process to manually update your Figma account email address. ​​After the change of the email address of the account, you can log in, and move the files in the account to your new account. For this process they’ll need to verify your ownership of the account.

Thank you! 

Unfortunately I don’t have emails automatically forwarded to my new email. The original email was deactivated by the admin so I think anything sent there would bounce back.

Just following up

​@Gayani_S following up on this

Hey ​@Adrian Blandori, apologies for the delayed response! 

I noticed that you've already submitted a support ticket (Ticket #1289617), which is great! Our support team has sent you a reply requesting some information to verify your ownership. Could you check if you received that email? If so, please follow up with them, and they'll be able to assist you further.

If you didn’t receive the reply or if anything else comes up, let me know. I'm here to help in any way I can.

​@Gayani_S sorry didnt get that email yet, this was the latest email from figma are we able to resend to

​@Gayani_S  following up

Hey ​@Adrian Blandori, apologies for the delayed response again! I’ve flagged this internally with the team and the team is going to resent the email to the email address you’ve mentioned above. Our support team should be in touch with you soon!