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Figma App will not load pages

  • January 13, 2025
  • 2 replies
  • 100 views

WayneVERSK

Hi,
I've been having a nightmare today trying to access different pages in the Figma Mac app. Some pages load fine, but others simply won't open. I've tried resetting the cache, using the browser version, and even resetting the cache there as well, but the performance issues persist.
Is there anything else I can try to resolve this problem?

 


 

 

Best answer by WayneVERSK

I managed to fix the issue by deleting Figma and supporting files and reinstalling again.

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2 replies

y_toku
Figmate
  • Community Support
  • 2320 replies
  • January 14, 2025

Hi there,

 

Sorry to hear the issue is happening. Could you try the troubleshooting below?

  • Close any Figma tabs you're not using
  • Browser: Force-quit and open Figma in a new browser window.
  • Desktop App: Force-quit the Figma Desktop app and restart it. If the issue persists, try clearing the cache.

If the issue still continues, could you submit a bug report detailing the steps that led to this issue? You can do so by following the link:

https://help.figma.com/hc/en-us/articles/360041468234-Submit-a-bug-report

 

Thanks,

Toku


WayneVERSK
  • Author
  • New Member
  • 1 reply
  • Answer
  • January 15, 2025

I managed to fix the issue by deleting Figma and supporting files and reinstalling again.


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