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Favorite file limit exceeded (but actually it isn't)

  • November 28, 2023
  • 4 replies
  • 371 views

dennsi
  • Active Member
  • 256 replies

Hi there,

when I try to add a file to my favorites the tooltip text states that my limit of 20 favorites is reached. However, when I look at my left sidebar I just have 8 files inside my favorites list.
I guess it is a bug? I’m not able to add my other 12 favorites.

Best answer by dennsi

The issue is now fixed / has been resolved by Alex from Figma Support 🙌
I’m finally able to add favs again.

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4 replies

y_toku
Figmate
  • Community Support
  • 2383 replies
  • November 29, 2023

Hi there,

Thanks for flagging and sharing the screenshot. It was helpful. It looks strange. Please let me ask our internal team to confirm this behavior. I will get back to you as soon as I get something from them.

Thanks,
Toku


  • 1 reply
  • December 1, 2023

I’m also getting the same issue. I have 11 favourited items but I can no longer add any more as it’s saying I have reached my limit.


y_toku
Figmate
  • Community Support
  • 2383 replies
  • December 5, 2023

I filed an internal bug report. I can’t be sure if it’s fixed soon but if there are any updates, I will let you know. Thanks for flagging and your patience.

Toku


dennsi
  • Author
  • Active Member
  • 256 replies
  • Answer
  • December 8, 2023

The issue is now fixed / has been resolved by Alex from Figma Support 🙌
I’m finally able to add favs again.


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