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Question

Presentation Views are Inconsistent; I am missing actual screen, fit width/height, and fill screen randomly


Christopher Miller

Regardless of what I do, I am unable to reproduce what settings I need to select to result in having all view options available. Sometimes everything shows up, sometimes it’s only fixed size and responsive. Doesn’t matter if it’s web or desktop, design or prototype, a specific frame selected or not. I need all five option to show up persistently.

3 replies

y_toku
Figmate
  • Community Support
  • 2505 replies
  • April 15, 2025

Hi ​@Christopher Miller 

 

Thanks for reaching out. I understand it can be a little confusing to know which options appear when.

The options menu also includes content and device scaling settings, which determine how your prototype or device frame displays and resizes. The scaling options available depend on whether you have a prototype device selected.

You can find more details here: https://help.figma.com/hc/en-us/articles/360040318013-Play-your-prototypes#h_01HER6XXFTAK565E14WGYEM4T4

 

I hope this helps!

 

Thanks,

Toku


Brandon_DeWeese

Oof. yea this is a mess.


Christopher Miller
y_toku wrote:

Hi ​@Christopher Miller 

 

Thanks for reaching out. I understand it can be a little confusing to know which options appear when.

The options menu also includes content and device scaling settings, which determine how your prototype or device frame displays and resizes. The scaling options available depend on whether you have a prototype device selected.

You can find more details here: https://help.figma.com/hc/en-us/articles/360040318013-Play-your-prototypes#h_01HER6XXFTAK565E14WGYEM4T4

 

I hope this helps!

 

Thanks,

Toku

Hey Toku,

As I said whether I select any device or not those options don't always show up.

 

Appreciate the link, but it hasn't resolved the issue. I also noticed on other prototypes there are small headings above the scaling options which do not appear for me.

 

Can Figma simply make all scaling options always show up?

 

Thanks,

Christopher.


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