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Question

Image Import Fails on new Macbook (Sequoia)


Pamela Sand

Hello, 

I recently got a new Macbook running Sequoia and installed Figma for desktop, but previously had set up my Figma account and all projects on a PC. I am not able to import any image files (png or jpg) into any of my project files. It says “Image Import failed” or Failed to convert. The only images I can import are screenshots taken in my Mac.  

If I open the same projects in Figma online, I get the same error. BUT if I open the projects on my previous PC, then I can work in them no problem and can import images no problem without errors. 

Would love some help!! 

Many thanks, 

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