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Question about short-term access

  • March 19, 2025
  • 1 reply
  • 32 views

Nguyen_Do

I have a question about short-term access in Figma, especially regarding the new billing model. I've been using Figma for quite a long time but has never wondered this.

I'm currently on Professional plan. Can anyone help me answer these questions?

  • When there's no available seat, whenever I upgrade an account in a team to a Paid seat, I'll then buy a Paid seat for the whole team, not that account only, right?
  • So if I just want to grand a short-term access for less than a month, I'll have to pay for that seat for its duration from the purchase date to the end of the billing cycle, or the date I remove the account from the seat, or for I'll have to pay for the whole month? There's 2 other scenarios:
    • What if I remove the account from the seat before the end of the billing cycle: let's say the cycle ends on the 30th, and I assign the account to the seat from the 10th to 20th?
    • What if I remove the account from the seat after the end of the billing cycle: the cycle ends one the 30th, and I assign the account to the seat from the 20th of the previous month to the 15th of the next month?

Thank you for reading this and help me out.

Best answer by dvaliao

Hi ​@Nguyen_Do, thanks for reaching out and apologies for the delayed reply! 

When you upgrade a team to the Professional plan, your subscription cost is calculated based on the number of seats in your plan. You can choose how many seats to purchase at the time of upgrade, but Figma will charge your credit card and update your account immediately.

You cannot temporarily grant short-term access for less than a month. You will be charged upfront, but you can adjust seat counts before your next billing date and you will not be charged for any unused seats. 

More information available on how billing works here. 

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1 reply

dvaliao
Figmate
  • Community Support
  • 4644 replies
  • Answer
  • April 4, 2025

Hi ​@Nguyen_Do, thanks for reaching out and apologies for the delayed reply! 

When you upgrade a team to the Professional plan, your subscription cost is calculated based on the number of seats in your plan. You can choose how many seats to purchase at the time of upgrade, but Figma will charge your credit card and update your account immediately.

You cannot temporarily grant short-term access for less than a month. You will be charged upfront, but you can adjust seat counts before your next billing date and you will not be charged for any unused seats. 

More information available on how billing works here. 


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