Hi guys!
Could you please advise me on how to come back to the team I accidentally left?
I left the wrong team and thus lost editing rights to my files and don’t see the list of the files I’ve created. I contacted 2 team members, yet they haven’t answered me yet. I also can’t see who else was on the team to contact them.
I have an educator plan and can’t contact support as well, so community is my only chance to undo my actions 😢
Hi
I understand that you're looking to rejoin a team that you accidentally left. In that case, you'll need to contact an Editor from the team you left and ask them to resend you an invitation to edit it. So your approach is absolutely correct.
While we want to help, our support team cannot directly assist you in rejoining the team due to security and privacy reasons.
Do you happen to have the email invitation from when you were originally invited to the team? If you do, you can check who invited you and try to reach out to them.
This link might be helpful: Invite team members
Thanks again for reaching out!
Hi! Yes, I managed to rejoin the team via the link my teammate send. However I still don’t have editing access to the files I created, because they were in drafts section. Figma says that my files are in ‘Another user’s draft’ but that user is me…
I can download them and upload again to be able to edit, but imagine doing this 20+ tiimes. Also I’ll lost all comments which are valuable as well. The only admin of the team is no longer an educator (I still am and can prove this status) and can’t grant me access to move files from drafts and she can’t do that herself as she has ‘view only’ access.
Seems to be a loop which I’m not sure how to break 💔
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