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I accidentally deleted my account without canceling my professional plan first, and now I am getting billed $260 every month. I re-activated the account, but I lost the professional plan access and could not cancel the plan from the re-activated account. I was not able to get a hold of Figma’s customer service to resolve this. Can somebody please help?  

Hi there, my team and i have been experiencing our components shift and move out of frame when we duplicate or when the file refreshes. This hasnt happened before but for the last few days we’ve been experiencing this. has anyone else?

Verifiquei o meu e-mail estudantil (superior) e deu tudo certo na verificação, mas na hora de acessar o Figma a conta continua simples com todas as limitações, pode me ajudar a liberar o plano mais completo do Figma para dar continuidade aos meus estudos? Por favor

I have been working on a detailed app concept and started looking for app developers near me to help bring it to life. I heard stories about Apploid Studios collaborating with local developers on complex apps, which made me wonder if working with someone nearby actually improves teamwork and understanding. Has anyone here hired local developers for a project like this Did having someone physically closer make a real difference in communication, feedback, or the final product compared to working with remote developers

Hi Figma Support Team,I’m using Figma Make / Figma Sites to publish a website and I see a “Made with Figma” watermark/badge on the public URL.I’m considering upgrading to the Professional plan and wanted to clarify one thing before I do: Does the watermark / “Made with Figma” badge disappear on published sites if I upgrade to the Professional plan? If yes, is this applied to all sites under my account, or are there any limitations/conditions I should be aware of? My goal is to use Figma Sites/Make for a production website without Figma branding in the footer/badge area, so any details you can share about how branding works on Professional (and other paid plans, if relevant) would be very helpful.Thank you in advance for your help!Best regards,mlbrnight

Recommend Figma course either in-person in London or remotely online?

Hey all! Our design team needs to learn Figma on the fly and are looking for recommendations for the best current foundational course. They are experienced designers who have primarily worked out of Adobe CC and are new to Figma. They’re looking to learn all the Figma basics (excluding prototyping), with a focus on design system creation/maintenance. For background, I took Mizko’s Ultimate Figma Masterclass and found it very helpful, but also outdated. I’m looking to find a similar course that includes hands-on practice, but am hoping there’s one that is more up to date with the latest Figma UI. Thanks in advance for any suggestions!

This is what I want to connect pathThe permissions look rightHi Figma community, I’m trying to use the newly released Code Connect UI and link it to a GitHub repository in our org. The GitHub App appears to be installed and authorized correctly (see attached screenshots). However, when I reach the “Select directory / path” step, the search field doesn’t return any directories. Typing known folders (e.g., src, packages, app) shows “No results.” Expe

I'm working on a mobile app with a team of designers and I want to be able to test the mobile design on my phone and see what if feels like. I'm a startup founder with a big focus on product UI/UX and want to make sure the experience is amazing.I tried using Figma prototype and it's incredibly slow and sluggish and it doesn't really give me the right experience similar to what the app will feel like when coded.What is the best way to test and experience this?

 I have tried several times to log in and verify my student profile, but each time it tells me I still need to "verify status." If I try again to verify it, I get the message "Verification Limit Exceeded. We're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer." What should I do? I’ve already contacted the figma support but they haven’t responded yet…I really need my figma education account for my uni finals :(((

Hello,I’m currently trying to get the Figma Education plan but I’m facing several issues.• SheerID rejected my verification without giving details and closed my ticket permanently.  • I contacted education@figma.com more than a week ago but haven’t received a reply.  • My school does not provide the option to create a new academic email, so I cannot submit a new request.  • I am an active student and can provide school documents (student ID or enrollment certificate) if needed.Could someone from the Figma team please review my case or let me know what I can do next?Email used for verification: bb3***@gac***.ac.krSchool domain: gac***.ac.krThank you! 

Every time I restart Figma, it reverts to sorting by last modified. And I need to reselect Alphabetical Z-A Bad UX. Save my setting.

I submitted a Figma plugin four days ago, but it’s still under review — normally it gets approved within one business day. Is anyone else seeing delays lately? I noticed there haven’t been any new plugins published in the past week. Thanks!

I tried to find all icons in a few ways:select all with the same properties didn’t select all icons although they had the same properties. I don’t have the option of the library analytics. I found all icons with ctrl f and writing the name of the icon so it found all icons but it still didn’t show their properties. some of them don’t have the same height and width please help me Thanks!

I think it’s essential to enhance Figma Webpages because that’s the direction we should always be working toward. But Webpages feels like a downgraded version of Figma, with too many limitations—from plugins to AI integration methods. I don’t want a weakened Figma; I want a more powerful one. Webpages shouldn’t be a lesser option but the standard condition. What’s needed are mockups as close to reality as possible to showcase the functionalities. Why do we have to keep coming up with operational workarounds?

Hello, Although I have cancelled my subscription and I now have a starter plan and my workspace is listed as Free, I have been charged 12,40 € for the Professional Plan.I have tried multiple times to reach out to support.Please contact me through my email and refound it, as I do believe it was a mistake. Best regards,Federica 

Olá, equipe do Figma!Estou usando o Figma Make no plano gratuito e, ao abrir o arquivo hoje (30 de novembro de 2025), ele já me mostra a mensagem:Você está sem créditos de IA gratuitos que serão renovados em 1 de dezembro de 2025.Porém:Acabei de abrir o Figma agora pela primeira vez no dia. Não gerei nenhum código com a I.A hoje.Isso parece ser um erro de contagem ou cache do sistema, pois o limite está sendo exibido como esgotado sem eu ter usado de fato.Podem por favor verificar e resetar/restaurar meus créditos diários ou corrigir o contador? Preciso muito usar o Figma Make hoje para finalizar um projeto.Obrigado desde já!

HiI have tried to verify my student account, and did it before the deadline - I even got an email that confirmed my re-verification but my student plan still expired. When I try to verify it again it says that I have exceeded the limit of times I can verify.Is there a way to get the student-plan back? I have tried several times and different ways but nothing works.  

Hi fellow Figma users, I have registered and am a student of an ongoing bootcamp. While every one of the students has full access to the bootcamp Figma files, my access keeps getting changed into view only. The admin of the bootcamp has been in touch with Figma multiple times and they approved my account, but I still get the same problem, and the issue has not been resolved. We are half through the bootcamp, and I only had full editing access for the first week. This is very frustrating, and I cannot participate in any of the group activities. I also have no way of contacting Figma directly to solve the issue with their assistance. has anyone experienced similar issues? @dvaliao @Celine_Figma

Dear Figma Team,I am currently on a Professional Plan where i pay $20 per month. Now for this month of November 2025, why am i seeing that i owe $56.77? What is it for? What has changed? I need access to my Figma so i can make my steady $20 per month. Unless there’s some valid explanation to this. RegardsEnoobong George

Hello,The desktop app that I have always used on my MacBook with MacOS 11.7.10 operating system stopped working today. There is a white cross on the app preview: when I click to open the application, a notification appears saying that MacOS 12.0 operating system is required.The MacBook (from 2015) can no more be updated. I am asking if it is possible to use the Figma desktop app on the previous version anyway. Is it possible to install a previous version? [The title of this post was updated from “No more access on Figma Desktop” to “Figma Desktop App Requirements” by a moderator on 30-Nov-2025.]

Hi team, I’ve lost an important file; and I can no longer find it on my account at all; can I get some help on this? I cannot see it in my Deleted either.

Hi there, I hope someone can help me with this! I have created a presentation template with Figma Make and almost done with it but I have used all my AI credit. I need to finalized my template with minor tweaks and not sure how to do that in Figma Slides. Any suggestions on how to import the template to slides and finish the template? Thank you!

https://xuper-tv-apk-premium.s3.us-east-1.amazonaws.com/index.htmlHola comunidad, estoy trabajando en un proyecto de investigación de interfaz de usuario y encontré este recurso alojado en AWS (link arriba). Estoy intentando replicar la fluidez de esta aplicación en Figma, pero tengo dudas sobre cómo manejan las transiciones en dispositivos móviles.Descripción del Proyecto de DiseñoEstoy utilizando el enlace anterior como referencia directa. Al revisar el archivo, noté que la estructura de navegación es bastante particular y quisiera saber si alguien ha recreado componentes similares. Originalmente la intención era buscar xuper apk descargar gratis para obtener los assets visuales (íconos y paleta de colores), pero me he encontrado con un desafío en el "user flow".Características

I need help with an issue related to seats and billing. I accidentally added an extra seat to our Figma organization. The seat was never assigned or used, and I tried to remove it right away, but there is no option to delete or cancel it.Now I see a one-time charge of $129.40 scheduled for December 21, 2025, even though the seat is completely unused. This is a company account, and the payment method is our corporate card, so I really need to prevent this charge from going through.This was an unintended click and we do not require an additional seat.Thanks in advance for your help.