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12756 Topics
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Figmate
seniManager, Community Support
posted in Ask the Community
READ ME: How to use the Ask the Community category?

Have a question about using a Figma product? Unsure if you’re running into a bug or expected behavior? Wondering how others might solve a specific problem in a Figma product?You are in the right place! 😉

Note: If you encountered a bug and want to report it, please use the category Report a Problem. Guidelines Please do a search first 
 Before creating a new topic, do a search to make sure it hasn’t already been asked by another member of the community.   One topic per question
 If none of the existing topics cover what you need, feel free to create a new one.
To help keep the forum organized and help with search, create one topic for every individual question you have.   Review and use the pro tips 
 Make sure to follow the pro tips below (click “Show content”) when creating a new topic. Please write your topic title as a question (if possible) — this helps with search Specify which Figma product your question is about - you can use the tags for that too Give as much context as pos

470
S
Figmate
12 days ago
TheCommonTiger
TheCommonTigerNew Participant
asked in Ask the Community
How do I get overflowing text to wrap?

I have a component with a limited amount of space for text. The text will be too long in some instances and I need it to overflow to a second or third line. However, I don’t want that second or third line to always be there. How can I replicate this with Figma?  

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TheCommonTiger
38 minutes ago
emilyrosemiyako
emilyrosemiyakoNew Member
asked in Ask the Community
Sharing to Google Classroom | "Make a copy" not working?

Hello! A few days ago I tried to share a FigJam to Google Classroom. I clicked “make a copy,” but when the FigJam was shared, a copy for each student had not been made; all the students were viewing the original FigJam together, which was, obviously, chaos. Another teacher with a separate account on a separate computer tried to re-share the same FigJam as a copy twice but had the exact same result. The following day, a completely different teacher in my school system - with a separate account and a separate computer - tried to share a completely different FigJam to Google Classroom and had the exact same result. It would not copy, despite clicking “make a copy.” All three of us double-checked that we were following the procedure correctly, and have successfully shared Figjams in the past using the “make a copy” function, so there was no user error. This has never occurred before, but the issue is making those Figjams unusable for our school system. Please advise.

623
emilyrosemiyako
1 hour ago
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Filip_Fusek
asked in Ask the Community
Thin gray line between the frames in the prototype mode

Hi. I have a question, is it my error or is it more of a rendering of the image when prototyping? I have a project, I divided the website sections into individual frames. I then “wrapped” these frames into one large frame. They are aligned perfectly every single pixel. Unfortunately, in the prototypes view I occasionally get such a thin gray line between the frames as below in the screenshot. How to deal with this?

2855
Brian_Saunders
2 hours ago
dei_bit
dei_bit
asked in Ask the Community
Why do many shortcuts take so long to implement?

To begin with, I want to clarify, that I love Figma, it is literally the tool for web designers… sorry for the other aps, but Figma is, by its philosophy and its disposition, it is like that… so we have to collaborate to improve it as much as possible. The work that you team have done… pufff… is BRUTAL, you have really created something beautiful. Reflection: Well, as designers, or programmers we like Figma❤️…we really love it… It’s a beautiful tool. Why else would we spend time learning it and come to want more sophisticated and efficient workflows to be developed? This only happens when you have exhausted all the known methods that the program itself offers you to do what you can do… What I mean by this? In summary: the main question is clearly in the title of this topic… But really… Why is it taking so long? Is there anything we as developers can do about this? Should we stop insisting on wanting specific shortcuts that will never be implemented because it is not the

2262
Steve_Schebesch
2 hours ago
James Stables
James StablesNew Member
asked in Ask the Community
Use variables to determine logic on checkbox with 3 variants

Right, so I have thing thing where I want to use variables and conditionals to use in a prototype where a user would select:0 checkboxes and then select Button and get error message saying you need to agree to both checkboxes 1 checkbox and get error message saying you need to agree to both checkboxes 1 checkbox (the other one) and get error message saying you need to agree to both checkboxes 2 checkboxes and then move on to checkout flow The checkboxes should be easy to toggle between active/inactive.When the button is selected and the error message appears, I need the checkboxes to show error (red outline) if inactive. Anyone done this or seen a tutorial on it? I tried so many different things in Figma, did it in Axure in 10 minutes and ended up drinking  whiskey instead. Thank you in advance for your time.          

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James Stables
3 hours ago
Oded_Livnat_Tal
Oded_Livnat_TalNew Member
asked in Ask the Community
Can't fill icon's color

Hello, when I try to fill this icon:   I get this: What am I doing wrong? Thank you.

375
Avokadomos
4 hours ago
Kebsu
KebsuNew Member
asked in Ask the Community
Is there a way to swap two nested instances of the same component at the same with one swap?

I’m working on a mod for a game. The file allows to swap inventory icons for ammunition and edit them to the user’s liking. Now, i’m new to Figma and this is all a trial and error kinda learning, so far i could do everything i wanted precisely how i wanted.I’ve hit a wall which is technically only a minor inconvenience: I have a component with “bullet tips”, each variant is just one bullet tip. I have another component which are whole “bullet cartridges”, and each variant has between 1 and 3 bullets in it. Each bullet (a separate group within a component) has a nested instance for bullet tip swap, so the “cartridges” component variants have 1-3 nested instances of “bullet tips”The cartridge is then nested in the final “ammo box” instance that has all of the nested components swaps listed.Now the problem i have is that the nested instance swap shows 1-3 bullet tip swaps based on the number of bullets of course. What i want to do, since they’re supposed to be the same, is to have ONE swa

292
Kebsu
4 hours ago
Karen21
Karen21New Member
asked in Ask the Community
Question about Figma seats

Hi!I currently use “Professional” plan, and I purchased 2 seats, for me and my developer.My question is - Should we both have “Professional” plan so that my developer will have access to my drafts(with all the Properties visible, etc.)? Or I can just have the “Professional” plan for myself and give my developer editing rights? Or may be my developer should be on the “Professional” plan (and have access to all Properties), while I stay on the basic plan?Just trying to figure out the best option.Thank you!

20
Karen21
5 hours ago
Robby_Marston
Robby_MarstonNew Member
asked in Ask the Community
Can multiple users test an unpublished widget?

Is there a way for multiple users to test an unpublished widget? I'm developing a game widget for FigJam and I need to test the multiplayer aspect of it; however, the widget isn't ready to be published to the larger community/made public. 

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Robby_Marston
7 hours ago
Deborah Odufuye
Deborah OdufuyeNew Member
asked in Ask the Community
Query on GET image API and it's Query Limit

Is there a limit to how many nodes that can be retrieved from the https://www.figma.com/developers/api#get-images-endpoint endpoint?

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Deborah Odufuye
8 hours ago
Ish
Ish
asked in Ask the Community
Component not found when swapping identical library

I could only find one similar query and it was auto-closed with no answers. I have cloned a library and I’m swapping a file to that library so I can test component changes non-destructively. It is a straight clone, no changes at all have yet been made. Not to naming, position, theme, anything. Several components are not found after swapping the library. I can find them myself in the file, they exist and are named as expected, but the built in swap insists they do not. This is clearly a bug, has anyone found a way around it?

208614
MoOrEz
8 hours ago
Stefanie Langwerden
Stefanie LangwerdenNew Member
asked in Ask the Community
Figma Professional use with Siter.io

Hello all,  I am thinking about purchasing the Figma Professional plan, what I cannot find is whether I can also put my prototype online with a plugin with this plan. (working website) Is that possible after designing the site or do I need Enterprise? Thankyou very much for your help!! Kind regards, Stefanie.

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Stefanie Langwerden
9 hours ago
Melina Braverman
Melina BravermanNew Member
asked in Ask the Community
Link has been leaked, how to change it?

Hi! I keep getting view requests from random email addresses, so I think that my shareable link was leaked. How can I change the existing link so I can share it again ONLY with the people I want to give access?Thanks!

241
Celine_Figma
Figmate
9 hours ago
Guglielmo Giambelli
Guglielmo GiambelliNew Member
asked in Ask the Community
Variables to show an object on desktop and hide it on mobile.

Hello everyone, I have the following question:I would like to show and hide an object between different viewports.On desktop it should be seen, but at a certain resolution, so by squeezing the artboard in width, it should be hidden.Is it possible to do this via variables?If YES! How?Thank you

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Guglielmo Giambelli
9 hours ago
catrin
catrinNew Member
asked in Ask the Community
Missing files

I have one file on my account that is missing. It’s an important project. I still have the URL but it can’t be found. Trying to paste it here but Im not allowed to do that. I have searched everywhere in deleted files and so on but it just gone.  Someone that could help?  Catrin  

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catrin
10 hours ago
D_S
D_S
asked in Ask the Community
Linking CSS to UI.HTML

How do I import CSS to my UI.HTML file? I’ve been trying forever but unfortunately with no luck. ui.css is linked in my project folder, not under any folders. Here’s what I currently have in my ui.html file: <link rel="stylesheet" href="ui.css"> Any help is appreciated. Thank you so much!! <3 When I try the same code in the browser, it links and the elements change but, when I open my Figma Plugin’s UI window, there’s no luck.

58379
MoNe
10 hours ago
Zacchino
Zacchino
asked in Ask the Community
Prototyping: Why the "Push" option is grayed-out in the Interaction menu?

Hello Everyone / Figma Support Team! Could you please tell me why the “Push” (along some other options) are grayed-out in the Interaction drop-down menu? I tried changing Overlay to Top-Left, Manual, But “Push” keeps being grayed-out for no reason… 🙏🏾 Thank you in advance for your kind help / workaround!

618210
James_Garnham
11 hours ago
RozVasquez
RozVasquezNew Member
asked in Ask the Community
Figma AI Feature Request

Hello,  I want to request for the Figma AI Feature. 

151
Celine_Figma
Figmate
11 hours ago
Satish Hebbar
Satish HebbarNew Member
asked in Ask the Community
Smart animation prototype is not showing properly in preview mode.

Hey All, I am new to figma and i am struggling with the smart animation prototyping. When frames are previewed separately it will show properly but if i put that frame in any mobile device frame, when i click preview, the screen goes black and animation attach top of the device. I attached the preview of it. Anyone can help me what may be the issue and how to resolve it? Greatly appreciate your help here 😊 

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Satish Hebbar
11 hours ago
raaz1
raaz1
asked in Ask the Community
I want to use first draft option in updated version how can i get?

Please i want to use the first draft option in the updated version how can i get? search for existing topics before posting! Press 🔍 at the upper right to search.

4076
nikitakashyap014
11 hours ago
Jina
Jina
asked in Ask the Community
Layer section to create Boolean Property not showing up under RIGHT design panel

I’m trying to create a Boolean Property on my “Icon” layer inside a button Component, but when I click on the Icon layer, the Layer section in the RIGHT PANEL does not show up. (see screenshot). To be clear, I’m not talking about the left Layers panel. I mean the Layer: Passthrough section in the right panel. When I even just create a basic shape (not a component) in my frame, I still don’t see the Layer section in the RIGHT PANEL, why??

136612
Joakim Nilsen
12 hours ago
Alena Daniela Srostlíková
Alena Daniela SrostlíkováNew Member
asked in Ask the Community
Subscription: Currency Error

Hello,I am trying to purchase a professional plan for my personal team on Figma, but it shows this message when I am reviewing the billing info:Your payment method’s address is in a country that can’t pay in EUR. Please use a different payment method.My bank account is in the Czech Republic.Sadly, I am on a tight schedule.

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Alena Daniela Srostlíková
12 hours ago
LinkView_generic
LinkView_generic
asked in Ask the Community
How do I find my invoices?

I’m feeling like an idiot. I’m on a professional plan, but I can’t find any invoices in my email and I can’t find anyplace in the Figma site to download previous invoices. This should be easy…been looking for 15 minutes and can’t find anything.

2138822
Celine_Figma
Figmate
12 hours ago
Dennis_Weisscher
Dennis_Weisscher
asked in Ask the Community
Blur effect removed when figma slide is exported to PDF

Hi Folks, Thanks in advance for helping out. I’m super happy with the newly released Figma slides. It perfectly integrates with what we need and it works like a charm. We are using some glass effects in our deck, which are built with blur effect. However when exporting to PDF, they are transparant again. Who knows what to do?

25617
Oana Bradulet
12 hours ago
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