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Hello! 🤠I am running into an issue when attempting to control a Nested Component’s Variant with a String Variable which changes value based on the Mode selected. Specifically, the Variant is switching just fine, but the Boolean properties of the Nested Component are being reset to their default values. Below is a quick video demoing the extent of the issue and some surrounding cases that are working.This issue is preventing me from harnessing this huge time savings, so any help would be appreciated! Thank you. 

the last few prompts don't do anything. says thinking, and then stops, no change dones’t give me any update.  

I have a component for a quote box with two variables (large and small). The quote text box has a text property applied (so that if I change the copy, it stays the same when I switch between variants). I did have the text in the large one set to a larger text style than the small one. But now, when I try to edit the text, it changes the text styles in both versions to match. I want to be able to have the text that is in them linked, but not the text style.This has been an issue since the latest update.

Hi, I just got the budget approved to buy my ticket for Config 2026 (my boss was able to get his 2 days ago). I just tried to purchase one, but now it is sold out. I am wondering if more tickets will be released after people cancel, or what I can do to get a ticket, as my boss and I are supposed to travel together. Please let me know what possible ways there are to get a ticket as soon as possible. Thank you!

Hi Figa Team,I submitted a prompt yesterday in Figma Make. The AI finished the process and deducted 32 credits, but it did not deliver any results. Please either refund the credits used or make the prompt work, as it is not acceptable to pay for nothing.Thank you!

Deleted account without canceling professional plan I recently deleted my account without canceling my professional plan first. I’ve logging  but I lost the professional plan access and could not cancel the plan from the re-activated account.PLEASE,help

Hello. I need help with an urgent billing and account access issue, and I am hoping someone here can escalate it.I am on a paid annual plan. Last month I was charged over $400. My only authorized purchase was a one-time AI credit top-up of around $142, which is fine. The problem is the additional recurring monthly AI credit subscription of $240 that I never signed up for. That unauthorized charge shows on Invoice D951C71D-0037.I have emailed Figma support about this several times over the past few weeks. I have not received a single response. While I was still waiting to hear back, my access was blocked, and now I cannot open or work on any of my files at all.This is affecting my work. I run a design studio and all of my projects live in Figma, so being locked out has brought everything to a stop.Could someone please locate my case and escalate it internally? I am happy to share the email registered to my account privately so you can find it. What I need i

Figma is constantly changing the content layout, components size, texts, and missing icons.In order to fix it I have to give attention to the element (click on it) or even to fix the components size and text again and again. It can happen multiple times per day on the same file.It’s becoming super frustraiting! Especialy when I send the design for review/approval and the elements are off. Thus, I receive comments that something is missing or off.

I’ve been trying to use Figma Make to create a Make Kit for my design community, but this has revealed a real pain to do. For days I’ve been burning my AI tokens trying to replicate the components from my library (for some reason, there should be a better, cleaner, and more token-efficient way to do it, but well, that’s for another day).Now, I reached a point where I was ready to publish a few components I just created (around 10), but to my surprise, the Publish/Update Kit button was disabled. I tried multiple things, both myself and using the AI chat, but nothing seemed to help. Today I attempted to recreate it—now even by hand, trying to create files and folders myself, recreating the React code from the previous Make Kit, and it was working… Until the button got disabled again!I can’t seem to understand why this happens, as there are no errors or any issues, but Figma UI simply starts behaving weird. Now, if I

I have a design library with styles, tokens, variables, components etc all set up and published.I’m trying to use this to create a kit in Figma Make but when I choose the design library, when I click in the components folder, it says ‘no components were extracted from this library’ and I don’t know why.

Everything was working absolutely fine yesterday, but when I started work today, I now have an issue where I can’t edit any of the text layers in my project.If I double click within the text to edit it, I get a ‘missing fonts’ popup where it asks me to relink the fonts. I do this, but it doesn’t take effect - it just keeps looping the same thing whenever I try to edit any text.I’m on a MacBook Air running Tahoe 26.5, and I’m getting the same issue on both the desktop app and the browser version.The fonts in question are Avenir, which is a Mac system default font, and Font Awesome Pro Plus 7.2.0, which I’ve purchased, but when I try and choose other fonts, some (but not all) are also affected, for example, Gill Sans, which is also a system default installed font.I’ve tried deleting and reinstalling Figma, and I’ve also tried the same fonts in other apps like Textedit and Microsoft Word, and the fonts work fine in those apps, so this is definitely a Figma-s

Hi everyone,I’m having an issue with Figma Prototype mode.Previously, all frames connected within one flow were shown when navigating through the prototype with the arrow keys. Now, some connected frames are skipped and don’t appear in Prototype mode, even though they are connected in the flow.I also tested this in another file with another design, but the same issue still happens.I don’t understand what changed or how to fix it. Is this expected behavior, a known bug, or is there any workaround?Thanks!

there's no network issue, memory usagebut i can’t save my change on figma!!what’s wrong!!!We paid for Hundreds of people  figma full seat fee on our Product! This issue occurs frequently. Sometimes it resolves over time, butbut right now, it's been weird for hours.I'm afraid that if I turn off Figma, my Designs won't be saved 

Hi, this is the second time I've experienced issues exporting video from Buzz. When I try to export, the process gets stuck, it never finishes, and it doesn't generate the video.

The title says it all. It’s becoming more glitchy every time I use it. Can’t even get simple functionalities like copy/paste to work correctly. 

 Hello Figma Support Team,I’m contacting you because I suddenly lost access to two important Figma design files that were previously available to me through my account/email.Now, when I open the links, Figma shows that the pages/files are not found. I did not intentionally delete these files, and I need urgent help checking what happened and whether they can be restored.Affected files: MAX-KULIK [redacted] BC.GAME_NEW-FORMAT[redacted] I previously had access to these files, but now they are unavailable. I have checked my account and workspace, but I cannot find the files or restore them from my side.Could you please check whether these files were deleted, moved to another team/project, affected by permission changes, or removed due to a team/workspace issue?These files contain important working mat

Hello,I submitted a refund request on May 21, 2026 for an unexpected auto-renewal charge of $308.36 USD, but have not received a response from the support team for over a week.Invoice ID: Invoice number: Team:Account email: [info redacted by forum moderator to remove PII] Could anyone from the Figma team please look into this?Thank you.

Hi , we have an user that is reporting problems to log in Figma. She is requested to add the verification code but she never receives it. I think this is related to this known issue  

We use the v2 API to set up webhooks, and it worked fine until about a week ago.Now, setting up new webhooks through the API runs into a timeout.Example request:URL: https://api.figma.com/v2/webhooks/ Method: POST Body:{ "event_type": "FILE_UPDATE", "team_id": "111111111111", "passcode": "PASSCODE", "endpoint": "https://my-webhook-target-url"}The request times out with no response from the endpoint.Is this a known issue?Thanks, Silvio

you upgraded from View → Full seat and the MCP rate limit hasn't reset

Our Organization workspace is locked by an automated payment modal for Invoice F63A1593-0018, which has halted our production pipeline.The system issued a renewal invoice for 9 full annual seats. Our team consists of 2 designers and 3 developers, requiring a total of 5 paid seats. Finance cannot approve an invoice for more seats than the active count of designers and developers. This issue must be resolved immediately so we can clear the block, process the payment for the correct seat allocation, and get back online.A support form has already been submitted under Ticket #1927205 (account email: redacted by the moderator due to PII). We need an account specialist to:1. Void invoice F63A1593-0018.2. Issue a revised renewal invoice for 5 active seats (2 Design, 3 Dev Mode) so it can be paid immediately.3. Grant a temporary 48-hour administrative unlock to our workspace so our team can access ac

Hey have seen the other threads too but none of those solutions seem to work. So noticed the other day my vertical ruler had gone missing, have tried restarting figma, my laptop, going fullscreen, minimising etc and nothing seems to bring it back and can’t see an option to just turn one ruler off in the settings ?If i clicked the ‘minimize ui’ button on at the top right of the layers panel I can see the ruler behind everything but can’t seem to use it while I have to UI open which obv isn’t really ideal when trying to work having to turn the UI off and on to get to the ruler 

Hey there,Short version: Component with a slot, component is used in a frame, ready for dev state is set, later it doesn't reset when the slot content is changed.Longer versionI was using slots to create template for an application page, so I only need to fill the content area (represented by a slot) for each page I design for this application.When I first use an instance of my master page component and fill the slot with some content the ready for dev state is changed to not ready, when it was ready before. This is the correct behaviour, BUT when I then change the content within the slot, the ready for dev state is not removed and it is still ready for dev although I made changes within the slot.Does anyone have the same issue, is it a bug or the wanted behaviour?

Prototypes looks broken when presenting in Figma slides together with presentation notes. It works fine if you present without notes. Problem happens both with and without external monitor connected.In attached image you see gray squares that appear on top of the prototype (frame background color).We found this bug in front of a large audience, please look into this! We now have to go back using still images and avoid prototypes completely until it works properly.Thanks!Best,FredrikHead of Brand & Design @ Sleip AI