Report a Problem

Im trying to import my designs into Principle for mac, but for some reason it wont connect to Figma. It just hangs on “Getting documents” and then it says it couldn't reach Figma.It worked just fine earlier today. but suddenly stopped working this evening.Anybody else experiencing this?  

Hello Figma,I’m facing two challenging issues with the Replace Content feature:  In a table column, when I insert a cell and duplicate it across other cells in the same column, after pressing the Replace Content option, it not only changes the name but also adds an empty link to it. My problem is: why does it add an empty link? I just want it to place text, not link everything to blank pages. When I duplicate a cell into other cells of a column and ask it to rename them, sometimes it behaves poorly and makes only very minor changes. Even though I specifically ask it to fully change the text, it doesn’t seem to understand and does its own thing.  Thanks.

I’ve had a very confusing week trying to connect components with my team. I’ve been connecting React components, another engineer has been connecting Compose components. I was getting accurate results from the MCP, the other engineer was always only getting HTML/CSS. When I tried a component he connected, I was getting correct Compose code returned. Everyone was confused. Until today… We realized that I was using an older version of the MCP and `get_code` tool, whereas he was using a newer version and `get_design_context` tool. I just connected to the remote MCP which no longer has `get_code` and only has `get_design_context`, and now I’m getting the same results. We’re wondering if there is a bug in `get_design_context`? Can we get the same functionality as the old `get_code`? Thanks!!!

I can’t see beyond a certain point in the Layers panel, the layers seem to be hidden by an invisible limit, which didn’t exist before the new update to the Layers panel. I can’t edit the layers because I can’t see them, and the focus interaction doesn’t work either. 

Hello lovely Figma team,Recently I’ve noticed that my icon components are getting messed up, and they only display correctly when I detach them. In the video below, you can see that the design system is implemented properly, so this issue seems to be a bug.  

OMG they randomly disappear constantly. How is this such a hard problem for Figma to solve? Just give us a thumbnail upload option. [Title updated by a moderator on 07-Oct-2025 from 'Please fix thumbnails already!!!!' to '[Bug] Thumbnails Not Appearing in Files'].

The Figma API endpoint `https://api.figma.com/v1/selections` doesn’t seem to be responding - always resulting in a `504 gateway timeout` after a long delay. With that endpoint down, Principle import is unable to function.I’ve contacted Figma’s engineering team on slack, but wanted to post here so I had somewhere to direct people to follow along for updates.

I recently discovered that the “check color contrast” feature in the Figma color palette window is not 100% accurate and rounds up the contrast value compared to the WebAim Contrast Checker. This is very concerning and potentially problematic when resolving passing contrast levels among brand colors and accessibility. Warning to designers: be sure to double check your contrast levels and don’t rely on Figma’s tool alone! Background color: #355F78Text color: #FDC96EWebAim Contrast Checker fails at 4.49:1Contrast Finder fails at 4.49631Figma passes at 4.5:1Stark plugin passes at 4.5:1

HelloI would like to request assistance with activating my educational plan for my correct email address, f****r@gmail.com.During the account verification process, I mistakenly selected the wrong email address. I primarily use the Figma desktop app, and when I clicked to verify my account, a browser opened and automatically selected a different email, d*****n@gmail.com, which was active in the browser at the time. I didn't realize the discrepancy and thought I was using my usual email address. As a result, I mistakenly submitted the verification with the incorrect email.Could you please assist in replacing or updating the email address associated with my educational plan to f******r@gmail.com? I would greatly appreciate your help in resolving this matter.More information (verified account):Email address: d******n@gmail.com Verification ID: 68********ba Date of approval: 09/13/2025Thank you for your time and support. I look forward to your prompt assistance.

Another day, another bug in Figma! 20 billion well spent adobe…Now my component’s which are in linked library’s are not updating correctly. I literally have to go into each component, make a edit by selecting another component state, and then Figma will pop up saying theres an update for this component - i select update ALL as i usually do, but its only updating the selected instance of the component. all other versions of the same component in the same page are not being update until I select them and do the same thing! what is this? what am i paying for? Frustration? a 2gb limit which make creating even a simple flow almost impossible? the limits of this thing are becoming as increasingly problematic as the bugs. Please fix it, also stop double charging for edits, when they are different teams, one person can only make one set of edits at one given time! criminal

Recently, it seems that now interacting with prototypes in the Notes view of presentation mode in Figma Slides does not reflect what the audience is seeing in their view of the presentation. I have to move my cursor away from my notes to the audiences view of the slides and interact with the prototype there. This seems like a bug to me. It was not performing this way last week. Additionally, another update that seems to have happened at the same time is that prototypes in Slides load automatically and do not need to be clicked on to load, this is OK, but in my use case, i wanted 2 prototypes on the screen at once (Before & After versions), and having them load at the same time causes confusion. Having an option to load immediately or start on click would be helpful. 

My Educational plan expires in 2 weeks, but I won't have money to actually buy one until 4 weeks, or even more.What I wanna know is what happens after it expires? Do all my files just sit there the way I left them until I can buy a plan, or is everything deleted or changed somehow?Will I lose any files that are over the file limit for the free plan?I won't be doing any changes to the file, but I just gotta make sure they stay there until I get the money.Thanks

For some reason the right sidebar has started to be completely blank, but only on one project. I use the browser site and have tried clearing my cache, but it didn’t help. When I first load in the project, the sidebar briefly appears and then disappears. Any idea how to fix this??  

Cmd+alt+up/down recently started to rotate object instead of moving the layer up down.How to fix/disable it?

Hi everyone,I’m running into a strange shortcut behavior difference between my work and personal Figma accounts. Platform: macOS (Turkish-Q keyboard) App: Figma Desktop + Web (tested both) Mode: Design mode, Move tool active, not in Prototype etc. Issue: In my personal account, pressing ⌥ + ⌘ + ↑/↓ rotates the selected object. In my work account, on the exact same device and setup, the same shortcut correctly changes the layer order.  What I’ve tried (none fixed it): Cleared Figma cache (~/Library/Application Support/Figma) Removed and re-added both accounts The behavior persists only in my personal account, even in the web app. Switched keyboard layout between Turkish-Q and English (US) Disabled all plugins Tested in both Desktop and Web app Confirmed Move tool is selected and Prototype/Dev/Draw modes are off I’m stuck right now how to resolve this issue. I need a help.Thanks in advance!

I am a student and we have a free student plan from our school. I am trying to verify my student plan but it says that I have exceeded the verification limit or I have already activated it. Although the role on my profile is set to Education > Student but when I join on Edu Teams, it wants me to verify my status and I can’t verify it because it won’t let me. I have already contacted SheerID but they take way too long on responding. 

There used to be a preview of variable details in Dev mode, opened directly from the Inspect panel - now it’s gone. To see this information, you have to open the file with variable definitions (we have components and foundations separately) from the Variable details panel, which means worse usability for developers. Has this change been implemented on purpose, or is it a bug?   

Hey there!So my institute (https://iec.org.pk/) which offers bootcamps added me as an instructor but I kept seeing a warning, I thought it was a glitch in Figma as I had the access to the files even after the count down ended. But yesterday, I lost woke up to see that I have lost access to all my files. It is a blocker since I do sessions with my class in Figma. Let me know what can be done to fix this as soon as possible. 

I experience the same issue as that! But that topic has been closed for reply.This is the latest version of my ticker component, with variant:- Info- Success- Warning- Error- Waiting- TipBut if I copy that component (as intance) to other page, like this: As you can see in the picture above, the update icon in the top right corner is active (blue), which shouldn’t be. Because the instance has just been newly copied here using the latest instance directly from the source.If I open the “Variant” options, it still correctly shows the variant list which is the latest variant list:But if I update the component by clicking the update icon, it reverts to old version (as depicted in screenshot below) where:- There was no “Tip” variant that should exist in the latet version- There was “Awaiting Review” variant, which has been removed in the latest version- There was “Multiple Awaiting Reviews” variant, which has been removed in the latest version​​​ I have followed the instruction here to clear

Hello!I tried re verification for FIGMA student, but it was showing network error even though network was good, and continuously trying it was still showing the same error.Then it started showing Verification limit exceeded.So I contacted sheerID via mail, they responded with:We were unable to process your verification request. And Your ticket has now been permanently closed.I mail them again and again still got no solution.. If it's possible resetting the verification limit, please do it.Please provide the solution for this issue otherwise I won't be able to re verify student plan.I have also attached the image for better clarification. 

Hello, As a full seat member in my organisation, we were using Figma make when suddenly yesterday a message appears stating that “Figma will not enforce AI credit this year but we used our credit limit for the future”. I am confused by the “future”, what does it mean ? will our credit reset on next billing cycle ? how could we continue to use it as we were having great results and now are stuck. We found a bit frustrating that no warning was made prior the limit was reached. Also, we made around 40 prompts on the app, then stopped working on it for a week and then after coming back yesterday, the limit was reached after 1 extra prompt.Can someone help me or is having the same issue ?Thanks and enjoy your day, 

I have a few elements in a group. That group is contained in frame. If I select Vertical layout, the elements now placed in horizontal line, and if I select Horizontal layout, the placement would be vertical. If I do the same while the group is not in that frame, the result would be as expected.      

I have been using the Figma Make AI from 5th September 2025 and used it for few days like till 14th September 2025 or so, But now it shows that the credits will refresh at 1st October 2025. I thought there is only daily limit of how many prompts you can make per day, not how many days you can use in month as well. My project is been on hold since my Credits haven’t been refreshed yet.  

while opening any plugin unable to find the run or save option for the desired plugin scrolling  down until the bottom of page unable to find the both options.