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As much as we value quality in everything we do, software is never bug free. If you think you might have found a bug or ran into an issue with a Figma product, please follow the steps below.Start by checking the status page and troubleshooting the issue We keep the status page updated with major service disruptions or maintenances. If the issue you are experiencing is noted in the status page, please keep an eye at it for updates. Check this troubleshooting checklist and try the recommendations listed. Please do a search If none of the troubleshooting steps helped, search in the forum. Someone may have already created a topic for the same/similar bug and provided a workaround. One topic per issue If none of the existing topics cover what you need, feel free to create a new one. To help keep the forum organized and help with search, create one topic for every individual issue you have. Review and use the template Make sure to use the topic template below (click “Show conte
Hi Figa Team,I submitted a prompt yesterday in Figma Make. The AI finished the process and deducted 32 credits, but it did not deliver any results. Please either refund the credits used or make the prompt work, as it is not acceptable to pay for nothing.Thank you!
It looks like font file versions are not accurately reflected under Resources → Fonts.For example, after being uploaded to Figma, Geist v1.7.2 appears in Figma as Geist 1.800 (rounded number).Thanks for fixing this!
Feature Request to Resolve Ongoing Library Problem: Allow Swap Library to Replace Local Variables with Published Library Variables I would like Swap library to support replacing local variables in a file with variables from a published library when the collection structure and variable names match. Today, Swap library only supports library-to-library swaps, which means local variables cannot be migrated directly to an existing published library. This creates extra overhead because the workaround is to publish the local variables as a separate library first, only to swap them afterward. Since variable replacement by matching names already works within a local file, extending that behavior to local-to-library swaps would make migration to standardized library variables much easier. Example:A file has local variables in a collection called “Module 1 Semantic Theme.” That file also has layers using local variables like “Color / Text / Primary” and “Color / Background / Default.” Your publ
Problem: Figma does not appear in the Plugin directory in ChatGPT web or the desktop app. The search returns no results. The official Figma plugin page shows “Add plugin.” When I select it, I get this error: “We couldn't load this plugin right now. Please try again in a bit.” The problem occurred on August 31 and September 1, 2026.
Before today, I could select an image, draw a closed vector shape in it, and use Paint to remove or add the image fill within that vector shape. This allowed me to cut out parts of an image using vector geometry, without using a mask.For example:1. Select an image.2. Enter vector editing.3. Draw a closed vector shape over the desired area.4. Use Paint to remove/add the image fill inside that vector shape.If the vector shape was not closed, Figma simply would not allow the fill operation. It did not switch to Crop.Now, when I select Paint, Figma immediately switches to Crop → Custom. The vector shapes can still be created, but I can no longer use Paint to edit the image fill through those vectors.This is particularly important because I have existing Figma files where image cutouts were created using exactly this workflow. They were made with vector geometry, not masks. The objects are still clearly vector-based, but I can no longer edit their image fills using the previous method.I als
I’m the admin of the desing project account and while I was changing a dev seat to a full seat I added by mistake an unneeded seat. I only need 3 full seats and now i have 3 full seats and 1 dev seat. I’m trying to remove the extra dev seat from the account but i can’t find the option to do so. I can only change the seat of the current users or give the unwanted seat to someone else. It happened a few hours ago and I really don’t need an extra dev seat. Thanks.
When creating a component that has a motion timeline and then using an instance of that component in a prototype, the component shows its final state in the frame, not its initial state (extra confusing when I have other non-motion elements in the frame with the same appearance as the component’s final state).What’s worse, when this is in a prototype that does a smart animate to the frame with the motion component, the component does a brief flash of its final state before running the animation from the beginning, breaking the transition.I understand it’s a beta, but is there any way to address this?
Hello,I recently asked Figma to make several updates to my app. The message indicated that the changes were completed, but none of them are reflected in the app. The request still used my remaining credits, so I am now out of credits for the day without receiving the requested updates.Could you please review this issue, restore the credits that were used, and advise me on how to ensure the changes are properly applied?Thank you for your assistance.
It worked completely fine before last release. It’s disrupting my workflow tremendously. Is that expected? or is it a bug?
I love the new addition of Figma Motion and it’s exactly what I’ve been looking for. In particular, the ability to export an animated SVG is fantastic and saves me so much time authoring animations “by hand”!ProblemI do however have a problem with the exported files. When I set up my animation in Figma, everything looks great. Exporting it as SVG adds additional transform attribute to the group, which (if it has animations) completely displaces it by said transform. When I remove the transform attribute from the group, the layout is fixed and resembles what I can see in Figma.I suppose the source of the problem is somewhere in the code that parses the animation set up in Figma and converts it to the SVG animation keyframes. As the keyframes already specify the position / translation, the additional transform on the group moves the entire group an breaks the offsets specified by the keyframes.ExampleMy example uses two rectangles with rounded corners, both of which are within a mask gro
I have a button component that I had built a long long time ago before Figma changed how variants worked / a lot of the new functionality was built that made them more flexible.This component is set up where I have a skeleton for a button with two sizes and a bunch of possible toggles (for icons, labels, etc), a second component which includes that skeleton as an instance which has all of the state / color variants, and a third icon-only component with specific dimensions for each size to keep them square that has the main button component with the skeleton instance nested within it.My issue is when using the icon-only button and changing the variant of the underlying button component (e.g. to change the style), and then changing the size of the icon button, the skeleton instance resets, undoing all overrides to the skeleton. This only happens when changing to a different variant of the button component - if I use the default button variant and make changes everything works fine.I’ve i
Hi,My Figma account was originally created using Google sign-in. I successfully switched it to email/password, and I can currently log in normally with my existing account.I am trying to change the account email from [redacted by moderator to remove personal information] to [redacted by moderator to remove personal information].When I use Settings → Account → Change email, I receive the verification email at the new address and the verification link appears to complete successfully. However:There is no error or success message afterward. Settings → Account continues to show the old email. Refreshing the page does not change anything. I can still only log in using the old email. Both addresses use the same [redacted by moderator to remove personal information] domain. As far as I know, the new Social Media address had never previously been used for another Figma account.I need to change the login email of this existing account while preserving all Drafts, files and ownership. I do not w
I am 12 student I like ui and ux designing so I use figma more .then I came to know that free policy for students so I am Willing to use that policy as a student but I can't find out my school in verification page but I am a student due to it . I am unable to complete the student verification process. So please help me to login .
I'm having problems with the chatbot. I sent it a command to perform a function in my project, but it didn't complete it fully; it froze and only finished halfway. I've run out of tokens and need to fix this. It sent me a Support ID code: srid_MEQBW41MX7WRD3ZXQ0085BB2J. // I need a response; please send it to me by email. [redacted by moderator to remove personal information]
Hello. I submitted the documents 24 hours ago and applied for approval of an Eduplan account, but I haven't received a response yet. Could you please check into this?
Two same icon in one hoverbutton
Couldn't load Make. Try checking your network connection or refreshing the page. (M2) Hello Figma Support,Figma Make was working normally before, but it suddenly stopped working. The issue now occurs on multiple computers, using different internet connections and different VPNs, so it does not appear to be limited to one device, network, proxy, or VPN.Figma’s Network settings show the following domains as Blocked:*.figma.site *.makeproxy-c.figma.site *.makeproxy-m.figma.siteOther network checks, such as publishing libraries, importing content, adding media, and fetching the font list, are available.We also tried the DNS solutions suggested in the Figma Community, including adding:1.1.1.1 8.8.8.8However, this did not resolve the issue.Since Figma Make was previously working and the problem affects multiple devices and independent networks, we suspect there may be a service-side, regional, DNS, or domain configuration issue affecting Figma Make.This issue is seriously affecting our norma
We are trying to use our internal React packages in Figma Make, but its not working due to Figma Make using React 18, and our packages require React 19. The AI has tried to upgrade but its saying that React 18 is bundled with the preview iframe and cannot be upgraded. How can I get around this?
Figma Make page not loading
I'm hitting a persistent access error using the Figma MCP integration (Claude Code / Claude Desktop's plugin:figma:figma connector) against my own file.Account: (redacted by the moderator due to PII) ("Kelson da Costa Medeiros"), team "Kelson da Costa Medeiros's team" (starter tier, seat shows as "Full" via whoami but I purchased a Dev seat).File: https://www.figma.com/design/lLmb3BJsEXJ4FGJjwfIkk8/Sabi%C3%A1 — I am the owner of this file. The Share dialog confirms "Anyone in Kelson Medeiros" has can edit, and I (owner) obviously have edit access.Error: Every call to get_metadata (and presumably get_design_context) returns:"Looks like you don't have edit access to this file. The file owner can share it with you and make you an editor."What I've tried (no change, same error each time):Verified file sharing permissions (already correct — owner + team-wide edit access). Fully disconnected and reconnected the Figma MCP integration from Claude Code (/mcp disconnect + reconnect). Restarted t
Previously, when I created my Make file, it had a Pages feature that allowed me to jump to the pages I wanted.I went on vacation, and now it doesn't work anymore.When I click on "Enable Pages," it pastes a prompt into the agent, and AI tells that the feature is already implemented, but it doesn't actually work. It also consumes a lot of tokens. 😡And after I told it that the feature doesn't work, this was the reasoning: Ah, I understand now! When the user clicks "Enable pages" in the Figma Make UI, it automatically sends the prompt "Let's enable pages for my project. Ask me questions to clarify my goals or suggest options, then create or update pages and enable routing as needed." to Claude. This is a built-in Figma Make feature/skill that triggers this specific prompt.So the issue is that Figma Make's "Enable pages" feature is a specific platform feature that works differently from what I've been trying to do. The platform is reverting my __figma__entrypoint__.ts changes back to just
Why the folders always change the sorty configuration, it must save the previous selection….
I discontinued my Figma Pro subscription on 24-Aug-2026, but a renewal charge of $20.56 USD was applied on 26-Aug-2026. My workspace is now on the Starter plan. I would like help reviewing why this renewal charge was processed after discontinuation and what options are available and process refund.Please process the refund of this payment at the earliest.
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