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Why i still not got the UI3?

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I joined ui3 waitlist early, but i still not got the UI3. And when will I got it?

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Celine_Solution

Community Support

Hey @_Duong , thanks for your interest in the UI3! Due to high interest, the waitlist quickly reached capacity and all available slots are now filled. The closed betas are underway for those who gained early access.

Thus, at this time, we are not manually adding anyone to either beta (UI3 and AI), but please stay tuned as both Figma AI and UI3 are rolling out gradually over the coming months.

For more information, please check this article:

Figma Learn - Help Center

Thank you for your patience! 🙏

Celine_Solution

Community Support

Hey @_Duong , thanks for your interest in the UI3! Due to high interest, the waitlist quickly reached capacity and all available slots are now filled. The closed betas are underway for those who gained early access.

Thus, at this time, we are not manually adding anyone to either beta (UI3 and AI), but please stay tuned as both Figma AI and UI3 are rolling out gradually over the coming months.

For more information, please check this article:

Figma Learn - Help Center

Thank you for your patience! 🙏

David_Bullard

It’s been 3 months! Don’t announce something to the general public you can’t deliver. Admit you all have botched this rollout, it’s obvious to anyone who is paying attention.

Hairston_Daniel

“It’s expected that any given Figma user could receive access to the betas at any time, including users who joined the waitlist after it reached capacity, belong to paid plans, or are admins.”

UNBELIEVABLE. This startup mentality Figma has going has to stop. At a professional level with large organizations using Figma, this is an absolute nightmare scenario. The best thing you guys could do is turn it on for everyone at this point and allow all to roll between the two versions and gather feedback that way - because I’m sure the PM’s who have viewer roles are giving you the BEST feedback they can right now (queue sarcasm), while all these designers are left out in the dust. Yet you want to build this iteration out to be the best yet? Then allow the people who actually can test it and get you the feedback to do so! This startup mentality has to come to an end sometime.

Kaviyan09

up…
da…
t…? e
When I get the UI3 to update it is too late worst service I’ve ever seen like this

XavierV

Active Member

Hello, what kind of seat do we need to have to be able to use the last Ui ? Some coworkers already have it in my company !

Nellya

Power Member

Probably it’s random. Wait until 10 october — everyone will get it.

XavierV

Active Member

So we are the 10th of october… Nothing for me 😪

Christian_Bohmisch

How can i join the UI3, we have Oct. 20th now, UI3 should be available for everyone now, but i find no link to access or join.

Were do i have to go to use UI3?

Nellya

Power Member

Are you sure you still didn’t get it? Do you have this option here?

Gayani_S

Community Support

Hey @Christian_Bohmisch! Could you please check if you see this option in both the web browser and the desktop app, as shown in @Nellya’s screenshot:

To use UI3:

Open any Figma Design file

Click on the “?” Help icon in the lower right corner

Select “Use New UI (in beta)”

If you don’t see this option, please try clearing the cache and see if that helps. You can follow these steps to clear the cache: Clear desktop app cache.

Let me know if this resolves the issue!

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