I created some prototypes by using the Figma advance prototype method (like using variables), It was running properly on both the desktop and Chrome browser. But when I try to share that Proptype link with my team members or present it on the VC machine, actions created by variables are not working properly on both desktop and Chrome. But the basic prototype is working properly.
Question
Why figma advanced prototype not working on VCs machine(Remote Desktop)?
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Hi there,
Thanks for reaching out! It sounds like there might be an issue with a proxy or VPN setting preventing your Remote Desktop from loading, or perhaps WebGL is being blocked in some way. We recommend ensuring that Port 443 is unblocked and adding Figma.com to your network’s safe list. Additionally, please verify that WebGL is enabled on your browser. You can find more detailed instructions on setting up your browser for Figma and troubleshooting technical issues here: Configure your browser for Figma and Technical troubleshooting tips.
If the issue persists, could you reach out directly to the support team with a copy of your file: https://help.figma.com/hc/en-us/requests/new
Please make sure you use the email associated with your Figma account, include links to the file in question, and share access with support-share@figma.com. Don’t worry, inviting us to view your file won’t impact your billing.
Thanks,
Toku
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