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Why cant I see the new UI3 updates yet?

Forum|Forum|2 years ago
July 12, 2024
27 replies
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Why cant I see the new UI3 updates yet? I cant continue with my class cause some of my students already have access to the New UI3

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Best answer by djv

Hey @Irene_Lozano, thank you for reaching out and expressing interest in UI3!

We are excited to share that we will be rolling out UI3 to all users in October.

Once you’ve been granted access to UI3, you’ll see a modal in Figma inviting you to explore the redesigned UI. You will also receive a confirmation email.

If you’re concerned you might have missed the onboarding, simply click on the “?” in the lower right-hand corner, to bring up “Help and resources.” Here, look for the option “Use new UI (in beta).” If it’s not there yet, your access is coming soon.

Make sure to keep an eye on our Help Center to stay up to date with the latest developments!

We appreciate your patience and excitement as we work to enhance your experience with Figma.

Show previous replies

Diego_Martinez2

New Member

It might be worth noting that some of us have more than one premium seat, and since not all of our accounts got into the beta, now we have two UIs coexisting in the same app. When I switch between design files, my UI switches back and forth as well. You can imagine how frustrating it can get to have a single software move your tools around constantly.
I don’t think this comment is necessarily constructive, but maybe it helps bring this particular issue to your attention to see if you can help us out.
Thank you!

Marc_Shillum

I’m having to work in UI3 when accessing my clients files and the old UI — is this normal? Are you asking users to swap between two contrasting UI’s when completing work for different customers?

Celine_

Community Support

Hey everyone, while I don’t have any explicit power in this case, I still can understand your frustration! Thanks for sharing your feedback.

UI3 will be granted to individuals on a rolling basis. We are not able to activate it for entire teams simultaneously, but we expect all users to have access over the next few months.

Additionally: please rest assured that all functionality remains consistent across both the old Figma design and UI3. This should ensure that there will be no disruption in your team’s daily operations, even if some members are using different versions.

Thank you for your understanding and patience as we work towards enhancing your Figma experience.

Valerie_Halvorsen

New Member

I got on the waitlist right away, at the same time as some of my colleagues who have gotten access, but I don’t have access yet. Have they finished rolling it out to all who were on the waitlist?

T

Tyler16

same here. Very frustrating

djv

Community Support

Apologies for the frustration!

While I wish there was more our team here in the community could do, please know that we haven’t finished rolling out UI3 to everyone yet. We appreciate your patience and understanding.

Youn_U1

New Member

I do not have neither the new UI neither Figma AI?
Strange to announce all those things at the config and then nothing in hands 2 months after. There was a time when config news was available from the start

alperkaganavci

A friend of mine who does not use Figma even weekly got the updates for the new UI and me here as someone who uses it daily 5-7 hours did not get them. Could we please roll these faster and more logically…

Mar_Goldingay

Hi Celine

I wrote to the support team at the time and said they would be rolling it out in the next months. Now it’s been over 6 weeks later and still no sign of the new UI3. I was also told it would be available to everyone before September.