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Yahali_Grupi
July 12, 2023
Solved

When I open a new file I dont have my color libraries and no option to add one


I don’t have any of my libraries, and no option to add one
checked on the settings → library → find my library and enable in all files
but it doesnt work.

This topic has been closed for replies.
Celine_
Celine_Solution
Community Support
July 13, 2023

Hi all,
To cover some basics, could you please make sure that the library file has been enabled in your file who had the issue.

Then, from the libraries panel, could you please toggle on the library file you’re expecting to see?

If it still doesn’t work, please reach out to the support so they can investigate it further here: https://help.figma.com/hc/en-us/requests/new
Be sure to use your Figma account email, include a link to the file, and share it with support-share@figma.com

3 replies

July 12, 2023

I’m having the same issue. Hoping someone has an answer

Yahali_Grupi
July 13, 2023

I don’t know if it’s something wrong with Figma or it’s an issue with the organisation I work at?

Celine_
Figmate
Celine_Solution
Community Support
July 13, 2023

Hi all,
To cover some basics, could you please make sure that the library file has been enabled in your file who had the issue.

Then, from the libraries panel, could you please toggle on the library file you’re expecting to see?

If it still doesn’t work, please reach out to the support so they can investigate it further here: https://help.figma.com/hc/en-us/requests/new
Be sure to use your Figma account email, include a link to the file, and share it with support-share@figma.com