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Question

Using the same license key by different users (in different times)

  • February 15, 2024
  • 2 replies
  • 582 views

Abdallahmkamal

I have 2 accounts on Figma, one using my personal email and another using my Work Email.

I wanted to know what would happen if I paid for some plugin and got a license key that I used with my Work account, then I left the company and went back to my personal account, Can I use the license key then? considering that the other account isn’t active anymore.

This topic has been closed for comments

2 replies

y_toku
Figmate
  • Community Support
  • 2383 replies
  • February 19, 2024

Hi there,

Thanks for reaching out. I’m asking about this with the internal team. I will get back to you when I have anything I can share with you.

Thanks for your patience!
Toku


y_toku
Figmate
  • Community Support
  • 2383 replies
  • February 21, 2024

Thank you for your patience!

The situation appears to depend on how you acquired the plugin.

If you purchased it from a third party, we suggest getting in touch with the creator of the plugin.

However, if you made the purchase through us, please note that resources bought on that account can only be used there. Community purchases cannot be transferred between Figma accounts.

I hope this clarifies things. If you have any more questions, please don’t hesitate to ask!

Thanks,
Toku


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