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Question

Unable to download figma in windows 11

  • December 4, 2024
  • 1 reply
  • 208 views

Semerale

I am getting this error when I try to install Figma on my laptop. Please help!


here’s a link to the logs: 8940> 2024-02-06 19:55:12> Program: Starting Squirrel Updater: --install .8940 - Pastebin.com

Gayani_S
Figmate
  • Community Support
  • December 6, 2024

Hey @Semerale, thank you for reaching out!
Let’s try a few steps to resolve this:

  1. Fully uninstall the Figma app from your device.
  2. Search for any files related to the Figma app on your device and delete them.
  3. Download the app again from this link and try reinstalling: Figma Downloads | Web Design App for Desktops & Mobile

Can also try installing the Beta version of the Figma app from this link: https://help.figma.com/hc/en-us/articles/5601429983767-Guide-to-the-Figma-desktop-app#h_01HE5QD60EB0BSA7TF902SB805

Lastly, here’s a forum post with a workaround suggested by a community member that might help: *EASY FIX* Figma app Installation has failed (Windows)

If none of these steps resolve the problem, let me know, and I can create a support ticket and forward your logs to the team for further investigation.


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