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Adina_Kendel
Adina_Kendel
Oct 16, 2024 3:22 PM UTC
Question

Transfer a team into another company

Hi there,

we attempted to transfer a team from another company into our organization. As an admin, I received an email notification stating that I had a transfer request. When I clicked on ‘Review Request,’ I was directed to Figma’s team settings, but there was no option to accept the request.

We followed the instructions from this guide: https://help.figma.com/hc/en-us/articles/10250387712407-Transfer-a-project-or-team-to-a-different-account.

Has anyone else experienced this issue? Are there any settings I need to configure as an admin?

I’m really looking forward to getting some assistance with this issue.

Best,
Adina

This topic has been closed for replies.

5 replies

y_toku
Figmate
y_toku
Community Support
Oct 17, 2024 1:17 AM UTC

Hi there,

I noticed this is a duplicate, so let me go ahead and merge it into this thread:
Team Transfer into another .

We’ll update the case above if there’s anything new to share!

Thanks,
Toku

y_toku
Figmate
y_toku
Community Support
Oct 17, 2024 1:18 AM UTC

A post was merged into an existing topic: Team Transfer into another

Adina_Kendel
Adina_KendelAuthor
Oct 17, 2024 5:57 AM UTC

Hi Toku,

Thank you for reaching out. I’ve tried all the options mentioned above, but unfortunately, nothing seems to work. I’m really looking forward to receiving some technical support.

Best,
Adina

y_toku
Figmate
y_toku
Community Support
Oct 17, 2024 6:07 AM UTC

Hi Adina,

Thanks for quickly troubleshooting. I noticed you’ve already reached out to our support team, which is great! They will work on your case as soon as they’re ready. Please stay in touch with them for updates.

Thanks for your patience!
Toku

    Adina_Kendel
    Adina_KendelAuthor
    Oct 17, 2024 8:00 AM UTC

    thank you so much Toku!

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