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Question

some missing text and images in preview ?

  • July 24, 2024
  • 1 reply
  • 20 views

Muhammad_Asif

Some text and images are not shown. Please find attached samples.


1 reply

  • Figmate
  • 1838 replies
  • August 15, 2024

Hi @Muhammad_Asif, Thanks for reaching out and sharing the screenshots.

We believe the top screenshot is from the canvas and the bottom one from the preview, but we need more details to understand the issue.

As a first step, please try the following to see if it helps:

  • Close any Figma tabs you’re not using
  • Browser > Force-quit and open Figma in a new browser window
  • Desktop App > Force-quit the Figma Desktop app and restart it

If the issue continues, would you mind sharing the file link or creating a short video? If you choose to make a video, please capture the entire Figma window, including the left and right panels. Expand any relevant layers and select the ones causing trouble so we can check the settings.

We look forward to hearing from you. If anyone else in our community has insights, please don’t hesitate to share.

Thanks again for reaching out.


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