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'Show Hotspot Hints' is not turning off

Lexi_Shriner

Has anyone else experienced Figma prototypes not saving settings? I’ve unchecked ‘Show Hotspot Hints’ and every time I re-open the prototype, it is checked again. Is this a known bug? Is there a work-around?

Screenshot 2023-03-28 at 10.12.38 AM

Best answer by tank666

Add the necessary parameters to the link itself. The final prototype link might look something like this:

https://www.figma.com/proto/fileKey/fileName?node-id=0%3A1&hotspot-hints=0
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11 replies

dvaliao
Figmate
  • dvaliao
  • Community Support
  • 4664 replies
  • March 28, 2023

Hey @Lexi_Shriner,

Sorry to hear this is happening!

Is this happening both in browser and using the desktop app? What troubleshooting steps have you tried so far?

  • logging out and back in
  • clearing your browser/desktop app’s cache
  • un-installing and re-installing the desktop app
james_work

July 18th 2023 — same issue for us, on Enterprise Org plan.
Every time you make any change, the Hotspot disabled setting reenables. very annoying but and problematic for user testing.

Victor_Spencer
1 person likes this
  • Victor_Spencer
    Victor_Spencer
D

im having same issue. tried both browser an app

S
1 person likes this
  • S
    Sara_Guglielmetti
Emily_Obert

Same. Very annoying and challenging for user testing.

Victor_Spencer
1 person likes this
  • Victor_Spencer
    Victor_Spencer
tank666
  • tank666
  • 4863 replies
  • September 27, 2023
UX/UI designer. Figma expert. Creator and developer of plugins and widgets for Figma and FigJam. Check out my resources in Figma Community: figma.com/@tank666
Victor_Spencer
S
2 people like this
  • Victor_Spencer
    Victor_Spencer
  • S
    Steph_Chow
Emily_Obert

I’m generally viewing prototypes on mobile or a tablet through the app, so that workaround isn’t the best for my purposes.

A
  • Astrid6
  • 1 reply
  • October 30, 2023

@ tank666 where should this be included?

Victor_Spencer
1 person likes this
  • Victor_Spencer
    Victor_Spencer
tank666
  • tank666
  • 4863 replies
  • Answer
  • October 30, 2023

Add the necessary parameters to the link itself. The final prototype link might look something like this:

https://www.figma.com/proto/fileKey/fileName?node-id=0%3A1&hotspot-hints=0
UX/UI designer. Figma expert. Creator and developer of plugins and widgets for Figma and FigJam. Check out my resources in Figma Community: figma.com/@tank666
S
Philipp_Uxr
2 people like this
  • S
    Steph_Chow
  • Philipp_Uxr
    Philipp_Uxr
Yarden_Mor-Avi

How is this still not fixed? This is not a feature request, this is a bug fix and should be prioritized accordingly…

Haley_Nelson1
Shagari_Guity
2 people like this
  • Haley_Nelson1
    Haley_Nelson1
  • Shagari_Guity
    Shagari_Guity
dvaliao
Figmate
  • dvaliao
  • Community Support
  • 4664 replies
  • July 26, 2024

Hey @Yarden_Mor-Avi, sorry for the delayed reply!

If tank’s workaround above doesn’t help, when on the mobile app viewing your prototype, you should be able to long press with two fingers to bring up the menu. On the menu, you’ll see “Turn off hotspot hints”.

Haley_Nelson1

Will there be a fix for this soon? It feels unprofessional to have to ask users to turn this setting off manually.

Margot_Wickersham
Shagari_Guity
2 people like this
  • Margot_Wickersham
    Margot_Wickersham
  • Shagari_Guity
    Shagari_Guity
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