Issue: URL provided by Figma Make after publishing displays blank screen

Hi ​@Evie32 

Thanks for reaching out. It sounds strange but do you still see the same issue? 

Could you try the troubleshooting below?

• Close any Figma tabs you're not using
• Browser: Force-quit and open Figma in a new browser window or Clear cache. 
• Desktop App: Force-quit the Figma Desktop app and restart it. If the issue persists, try clearing the cache.

If the issue persists, could you share the site URL and file link with an edit access to support-share@figma.com? Rest assured, it won’t impact on your billing! 

Thanks for your patience.

Toku

I have the same issue. I’ve tried the above fix but it’s still displaying a white screen?? 😕

Hey David, I am working closely with Toku, happy to help!
If the steps Toku shared don’t resolve the white screen issue, the best next step would be to reach out to our support team directly by submitting a bug report. They’ll be able to dig in with you.

In the form, please include:

• Your Figma email address
• The site link and grant "can edit" access to this file to support-share@figma.com (this won’t affect your billing)
• A screen recording showing the full window and all steps leading to the issue. (This helps us reproduce the issue on our end, so capturing all steps and windows would be super helpful.)
• Console log (You can follow these steps to Export console logs)

Thank you! 🙏🏼