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Hello!


Every time I try to share a FigJam directly to Google Classroom, and use the “make a copy for each student” function, clicking on the shared link in the Google Classroom just leads to a blank white page with the words “Not Found” in tiny black letters in the upper left hand corner.


When I click on the FigJam directly through Figma’s listing of my drafts, however, the file opens with no issue.


Jamboards used to be the backbone of our classroom activities, so would love any help on making FigJam usable in this way!


Thanks.

Hello @emilyrosemiyako, Thank you for reaching out about this. I appreciate your efforts in troubleshooting to access FigJam directly.


While we await input from our community, I suggest reviewing the resources to ensure you have met all the necessary requirements to access the Share to Google Classroom feature.


Here are some helpful articles:



If you continue to experience difficulties after reviewing the above articles, please feel free to contact our team at education@figma.com. They will be more than happy to provide further assistance.


Thank you once again for reaching out to us!

Hi!


Yeah, I’ve read those articles.


I emailed the that address last week and am hoping to hear back.


Thanks!

Hi again!


Sorry, but it’s been one week since I got an email response from education@figma.com. Could you possibly look into that?


Thanks,


Emily

Hi Emily,


Apologies for that! We’ll check internally and update you if there is anything we can share with you.


Thanks,

Toku

Thanks so much!


I did receive a reply back, and they recommended that I talk to a member of the Japanese team. I am now just waiting on a reply from that Japanese team member.

Thanks for sharing the update! I’ve also asked a team member from Japan to review your email.


Thanks for your patience,

Toku

Still waiting for an update on this.

Hey there,


I checked with our internal team, and they recently replied to you. We apologize for the delayed response!


Thanks for your patience.

Toku

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