I experience this a couple times a week. This bug has been around for what feels like forever. It almost always occurs at the most annoying time when I quickly need to share a design as part of a Slack discussion. The only way to fix this is to close and reopen Figma.
Does anyone else experience this?
Hi there,
Thanks for flagging. Could you try out a basic trouble shooting: https://help.figma.com/hc/en-us/articles/360040523973-Technical-troubleshooting-tips?
Yo can clear cache as the following steps:
You can clear the desktop app cache on a Mac in the Help menu under Troubleshooting. If you’d prefer to manually clear your cache you can:
rm -rf "$HOME/Library/Application Support/Figma"Before clearing cache, please make sure you have no unsaved tasks!
If it doesn’t help, Could you reach out directly to the support team with a copy of your file: https://help.figma.com/hc/en-us/requests/new
Please make sure you use the email associated with your Figma account, include links to the file in question, and share access with support-share@figma.com. Don’t worry, inviting us to view your file won’t impact your billing.
Thanks,
Toku
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