Hey I got a message while creating a Signin page with sample email and mobile number. I got a message popup with “Saving File Failed Message” and a very lengthy system generated message that was unable to close anyhow. Therefore I tried to quit the Figma app which also was not allowed. Finally, I have to kill the app inorder to come out of the situation.
Hello @SysAdmin, Thank you for reaching out about this and sorry to hear that you experienced difficulties.
Upon checking status.figma.com, we had a 10-minute partial availability issue on Monday, July 22nd, but it has since been resolved. You can find more details here: Status Update. Please continue to monitor status.figma.com, where we will provide updates on any new developments or incidents.
If there is scheduled maintenance or a service interruption, please refer to this guide: What happens during scheduled maintenance?
In the event of a service interruption, please consider saving a local copy of a file in .fig (Figma design), .jam (FigJam), or .deck (Figma Slides) formats. Here’s how to save local copies of files: Save a local copy of files.
If the issue persists, you can try clearing the desktop app cache and browser cache: Clear the Figma desktop app cache.
Sorry for any inconvenience caused and hope this information helps in the future. If there are any misunderstandings, please let us know.
Thank you again for reaching out.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.