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Gal_eini
Gal_eini
November 19, 2024
Question

Prolonging educational subscription

  • November 19, 2024
  • 2 replies
  • 80 views

Due to the ongoing conflict in my country, my college degree has been extended to the end of the year. Currently, I am in the midst of exams of my degree and haven’t had the opportunity to organize my files yet.

Would it be possible to extend my educational subscription until the end of the year? This would greatly help me complete my studies and transition smoothly to the pro subscription afterward.

This topic has been closed for replies.

2 replies

Gayani_S
Figmate
Gayani_S
Community Support
November 19, 2024

Hi @Gal_eini, thank you for reaching out and sharing your situation.
I’ve created a support ticket on your behalf so our team can look into this specific case for you. Your ticket number is #1180211, for reference.

Typically, our support team replies within 24 hours, though there may be a slight delay due to increased contact volume right now.

We’ll do our best to assist and ensure you have what you need to complete your studies. Let me know if there’s anything else I can help with in the meantime.

Thank you,
Gayani

Gal_eini
Gal_einiAuthor
November 19, 2024

Thank you very much, i appreciate your help

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