Paid the Figma Professional Plan, but still only three projects can be created.

Hello @Bear_Famini, Thank you for reaching out to us.

I see that you are already in communication with our support team via a ticket. Please take a moment to review the comment that our support specialist has sent to you. If you have any questions, feel free to reply to that message.

For those who have come across this topic while searching the community due to a similar issue, I’d like to highlight two possible reasons why users may be unable to access professional features:

1. Are you in an upgraded team?
In your file browser, if your team name has a dropdown icon next to it, you may have access to multiple teams. Click the icon to switch between them and check if there’s an upgraded team.

You can refer to this guide for details: Guide to the file browser - Starter or Professional plan

2. Do you have a separate Figma account?
If you’re unable to switch to an upgraded team, please verify if you have a separate Figma account linked to a different email address.
Ensure that you log in to Figma using the email address associated with your upgraded team.

If you have more than one Figma account, you can quickly switch between them in the file browser. Please check the guide here: Switch between accounts

I hope this information is helpful!
Thanks again for reaching out.