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Original email account deleted - can no longer access Figma


David_Quill

Hello,

So, I had an issue where I owned over 10 emails. I changed my email on Figma - so I thought - however, after deleting my emails, I’ve gone to log back into Figma and the email is still attached.

I own an agency also, and all my team are still on this account, which I don’t want to delete as we have a lot of client work there.

How on earth can I get back?

Best answer by MartinBajac

Hi @David_Quill ! I’v searched for similar problems that the community might have encountered and came across this ticket: Figma log in - Google account deleted .

Moreover I will paste the solution found for that ticket below:

The forums are primarily run by the community. Please reach out to the support team directly via this form for help with account issues: https://help.figma.com/hc/en-us/requests/new

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2 replies

David_Quill

I’m also the only admin, which makes it even more complicated.


Hi @David_Quill ! I’v searched for similar problems that the community might have encountered and came across this ticket: Figma log in - Google account deleted .

Moreover I will paste the solution found for that ticket below:

The forums are primarily run by the community. Please reach out to the support team directly via this form for help with account issues: https://help.figma.com/hc/en-us/requests/new


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