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Question

New Font Available Notification keeps popping up - how do I get rid of to


Sems

Everytime I leave Figma window to go to another window, I get this “New available font: Raleway” notifications. Why is this happening? How do i turn it off?

54 replies

yaroslavv
  • 1 reply
  • November 1, 2024

I hate this shit. Who knows how to off this stupid popup?


Isabella_U1
  • New Member
  • 2 replies
  • November 6, 2024

I too am experiencing this issue. I have reverted to the old Figma UI but it is still appearing. It would be great to know how we can switch this off popping up every 2 minutes and becomes quite distracting.


Alexej_Dyschelmann

Same here. Shows up every time I visit a Figma tab


Adam_Hruby

Me too!

It keeps reminding me every time a switch to the window. Annoying.


djv
Figmate
  • Community Support
  • 4910 replies
  • November 22, 2024

Hey All, thank you for flagging this!

Are any of you able to share the file this is happening in?
If so, please link it in the thread here and give edit access to support-share@figma.com.

What OS are you using? Is this happening in the desktop app, beta app, or in browser? If you’re using a web browser, be sure to update to the latest version of the font installer.

And lastly, are any of you able to share a screenshot of the New Font Available notification?

Any info you’re able to provide will be passed onto our Fonts team to investigate and work on a fix!


Maiya_Akter

been having the same issue. both web browser and app, it’s been driving me crazy.


djv
Figmate
  • Community Support
  • 4910 replies
  • December 3, 2024

Thanks for the screenshot, @Maiya_Akter!

We’ll pass this to the team as the continue to investigate.


EverFred
  • New Member
  • 2 replies
  • February 12, 2025

Hello, Any update about this please?

 


Eferzed
  • New Member
  • 1 reply
  • March 10, 2025

Same problem here …


Andreav
  • New Member
  • 1 reply
  • March 12, 2025

Also here! It’s happening in all of my files. My macOS is Sonoma 14.2.1


Micah Daigle

Same bug happening to me - incredibly annoying. It keeps popping up over and over. Tried quitting Figma and restarting but it didn’t help.

Figma Desktop App - Mac OS 15.3.1 on M1 MacBook Pro.


Reinhard Thomas

Same here. When I switch back to Figma, whenever I paste an image, etc. Please give us the option to disable the popups. 

 

Figma Desktop App – MacOS 15.2 (24C101) on an M1 Mac Studio


Gimmatek
  • New Member
  • 1 reply
  • April 23, 2025

Same here. 
Figma Desktop App: version 125.3.6
MacOS 15.5 Beta(24F5053j) on an MacBook Pro (M1 Pro Chip)


 


tonyshixd
  • New Participant
  • 7 replies
  • April 23, 2025

Same here. Figma Desktop App version 125.3.6 • Mac14,6 • macOS 15.5 (24F5053j)


Mark Alexander

It’s getting very old….

Figma Desktop App version 125.3.6

macOS 15.5 Beta (24F5053j)

 


Melissa B
  • New Member
  • 1 reply
  • April 24, 2025

getting the same thing…


Tosigner
  • New Member
  • 1 reply
  • April 24, 2025

same issue here… driving me nuts


Aram Soneson

Same issue here

Figma Desktop App version 125.3.6, optimized for Apple Silicon

macOS Sequoia 15.5 Public Beta


djv
Figmate
  • Community Support
  • 4910 replies
  • April 25, 2025

Hey All, sorry to hear that you’re still having issues with this! 

The team thinks there may have been a recent regression. Are you able to provide a copy of the font as well as your font_cache.json for our technical quality team here? https://help.figma.com/hc/en-us/requests/new 

They need this info in order to debug and fix. We appreciate your cooperation and patience. 


Metacritic
  • New Member
  • 3 replies
  • April 28, 2025

Hi there! 

I’ve got the same problem, solved it by clearing Figma app cache. 
You can do this by clicking on Help - Troubleshooting - Clear Cache and Restart.

Hope this will help you too!)🕊


Isaque_Pereira

 

Hi! Since last update, this font is being available non-stop. Time to time (minutes matter) it's showing this notification. I've tried Figma and Figma Beta apps on Mac on latest versions until I'm posting this.

 

Any solutions?


Ahmed_Abdalla
Figmate

Hey y’all, Figma engineer here - would anyone who is experiencing this issue be able to hop on a Zoom call with me to help me debug why this might be happening? Thanks in advance.


Metacritic
  • New Member
  • 3 replies
  • April 29, 2025
Isaque_Pereira wrote:

 

Hi! Since last update, this font is being available non-stop. Time to time (minutes matter) it's showing this notification. I've tried Figma and Figma Beta apps on Mac on latest versions until I'm posting this.

 

Any solutions?

As I wrote a bit higher, I’ve got the same problem, solved it by clearing Figma app cache. 
You can do this by clicking on Help - Troubleshooting - Clear Cache and Restart


Metacritic
  • New Member
  • 3 replies
  • April 29, 2025
Isaque_Pereira wrote:

 

Hi! Since last update, this font is being available non-stop. Time to time (minutes matter) it's showing this notification. I've tried Figma and Figma Beta apps on Mac on latest versions until I'm posting this.

 

Any solutions?

As I wrote before - you can solve it by clearing Figma app cache. 
You can do this by clicking on Help - Troubleshooting - Clear Cache and Restart.

 


Jonathan_Simcoe

@Ahmed_Abdalla I would be happy to jump on a Zoom call. I’m primarily using Figma in the browser so there is no way to clear cache. It happens in Arc, in Google Chrome, and in the native macOS app. I am on macOS 15.5 beta with a bunch of these other folks, so the new font issue could be partially related to that. Let me know how to get in touch with you.


macOS version 15.5 Beta (24F5068b)

 


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