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Question

Missing files

  • January 20, 2025
  • 1 reply
  • 11 views

catrin

I have one file on my account that is missing. It’s an important project. I still have the URL but it can’t be found. Trying to paste it here but Im not allowed to do that. I have searched everywhere in deleted files and so on but it just gone. 

 

Someone that could help? 

 

Catrin

 

 

1 reply

  • Figmate
  • 1843 replies
  • January 21, 2025

Hi ​@catrin, Thank you for contacting us!

I've noticed your previous ticket has been closed, so I will proceed to create a new support ticket for this issue.

You should receive an email confirmation about the new ticket soon. The subject will likely be "Follow-up from Figma Support," and it will be sent to the email address associated with your account. If you could reply to that ticket with the extra info, that would be great! It'll really help us out.

Thank you again for reaching out!


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