Hey there!

If your file was deleted, but not permanently, you may be able to recover the file! The good news is that we don’t permanently delete files from Figma unless you manually click “delete forever” or if you delete the team or project that the file was in.

You will be able to restore the file by opening your Drafts then opening the Deleted tab. Right click on the file and click Restore. The file will then be restored to the project it originally resided in.

To see all available files that can be restored, please make sure that you also set the “Created by” filter to “anyone” rather than “you.” You, and anyone else who had access to edit that file should be able to find it and restore it this way.

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Here’s a guide from our Help Center with more information on this: Delete and restore files.

If this doesn’t help, I’d suggest you to reach out directly to the support team with a link of your file (if you prefer not to share it publicly here) so they can check your permission’s right: here Hope this helps!

I lost my Figma file, how to get it back, I have the link of that file but it is showing the source is deleted. i even saw in the deleted section but i can not see that file their also and even i have not deleted permanently also so how would i get it ?

Hey @NIMISHA_GIRIDHAR_IDEKAR – I saw that you ended up filing a support ticket regarding this, and that an agent has reached out to you. Can you let me know if you did not receive that response?

Hey @megabisnesonlain , welcome to the community and thank you for reaching out to us!

I see in the backend that you have already filled out a support ticket and our team is waiting for your response for further investigation. Please check your inbox via mail, your ticket number is 1141132 for your reference, thanks.

Hi! Please help!

I am making a template for water system mimic inside a container, similar to this:

I chose two lines to move them, but I managed to press “create component” and now everything in my container is removed.

Please help!! 🙂

Hey there! You can undo by using this shortcut : Command+Z

You can also keep track of changes you’ve made to your files with version history, to get access a file’s version history from the file name menu:

1. Click on an empty spot in the canvas to deselect any layers.


2. In the toolbar, click the next to the file name.


3. Select Show Version History from the options.


4. Figma will show the file’s version history in the right sidebar.
   
   
   

You can also check our guide for more information here:

I hope this helps!

[image removed by Community Support team as it is considered PII]

Hi there! I can’t see your support ticket in our backend, please make sure you have filled out this form here.

Please use your Figma account email, include the URL of your file, so the support team can try to locate it.

If you prefer, I can create on your behalf. Please confirm if your address mail is: 7xxxx44@xq.com Thank you!

It’s my friend’s file and the support ticket has been submitted，thanks.

I am having the same issue above, and I submitted a support ticket. I have the link but the file is gone and will not load. It is not in my drafts or deleted tab.

, [image removed by Community Support team as it is considered PII].

Please reach out to me as soon as possible.

Hey @1246087845 , sorry to hear you are also having issue with your file. I’ve created a support ticket on your behalf (ticket number: #1177215). You can check your inbox, you should have received my message by mail.

Please also mention the URL of the file directly by mail so the support team can investigate it. Thank you!