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Question

Lost Access to my old student account!

  • October 10, 2024
  • 1 reply
  • 46 views

Mehul_Malhotra

Hello,

I was logged into an old school email, and after graduating recently, the institution deleted that email address. I wasn’t able to edit the email for the account and now, I cannot sign back in. I’m really scared as this was 3 years worth of work 😭 and I would hate to lose it. Please let me know if there is anything that can be done!

Help! Thank you.

This topic has been closed for replies.

1 reply

  • Figmate
  • 2612 replies
  • October 11, 2024

Hey @Mehul_Malhotra, Thanks for getting in touch and sharing your situation about losing access to your Figma account. I understand why this is worrying for you.

I saw that your previous ticket got closed, so I’ll go ahead and open a new one for you.

Our support team is all set to help with your account-related issues, and they’ll reach out to kickstart the verification process needed to manually update your Figma account email address.

Thanks once again for reaching out!