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Charles_Hollamby
Charles_Hollamby
August 15, 2024
Question

Jamboard's not importing

  • August 15, 2024
  • 3 replies
  • 90 views

Hi there

I have signed up to Figma with the hope that I could transfer my Jamboards over and use the tools on here instead.

However, when using the import function, I just get a continuous whirring wheel - no luck!

Anyone with any advice on how to resolve?

Thank you

This topic has been closed for replies.

3 replies

y_toku
Figmate
y_toku
Community Support
August 20, 2024

Hi there,

Thank you for reaching out. Could you please share screenshots of the issue you’re experiencing? Additionally, at which step does the process get stuck?

image

(Article link)

Thanks!
Toku

Charles_Hollamby
Charles_HollambyAuthor
August 21, 2024

Hi there,

It was, on the day of writing the post, getting stuck on step 5 - the upload wheel just kept whirring. However, I have just tried this again this evening and have been able to import several Jamboards in one go, so all is well! Perhaps something to do with my account only just being created (I say this as the dashboard looked more complete than it did last week when logging in).

Thanks!

    y_toku
    Figmate
    y_toku
    Community Support
    August 22, 2024

    Glad to know you were able to import! Thanks for sharing. Please feel free to let us know if you have any questions.

    Happy designing!

    Thanks,
    Toku

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