Ask the Community

I know this has been talked about a lot already and the rollout is what it is, but the inconsistent rollout of UI3 in our org has been causing problems and I wanted to provide feedback about why. This isn’t a topic about how UI3 could be improved or why those of us who don’t have it are lucky, so please leave that out of it if anyone replies. It’s a nightmare of a design project and I would think more designers would be sympathetic to that. I do a lot of Figma education programs for designers at our company and the sessions have become difficult because some people are on UI3 and others aren’t. That’s the bottom line really—the differences between old and new are significant enough that you can probably imagine why it’s causing problems. Additionally, many of the people in our org who have UI3 are in viewer seats, causing dumb situations where a designer will not have UI3 and their PM or engineers have it, which has also raised similar communication issues for us. If it’s possible at t

Hello everyone. I recently started using Figma to create text based tshirt design graphics. I often have to download several hundred files at the same time. Every time it happens that out of (for example) 360 selected files only 189 are downloaded, although I have selected all 360 and clicked on “export 360 files”. Can anyone tell me what could be the reason for this? If it helps: I work with frames. Each file has a frame and I download the files as .png files.

Is there a way to select all shapes in a fixjam board and convert the text on these shapes into stickie notes, or vice versa? During a workshop session my participants accidentally started adding their thoughts to square shapes instead of boxes, and now I cannot use any stickie plugins or sorting without first copypasting each individual note… I was expecting something similar to the transistion between shapes and post-its in miro, where you can just select the stickie-shape as any other shape.

Hello, I have a problem when exporting my frames to pdf. Some lines are disapearing and others are becoming thicker. I have to play zoom in and out to make them appear. But it is all good when i export in PNG. Do you know where this problem comes from?

When I access a frame via GET image API I receive a download link like https://figma-alpha-api.s3.us-west-2.amazonaws.com/images/c2a7b935-… . The Problem is that this URL is public and can be accessed by anyone who knows the url, which is not suitable for confidential files. Question: Is there any option to enable security / restricted file access ? I also tried to write a plugin however the Plugin api seems not to be suitebal for large amounts of Files as used within a CI / CD pipeline. Are there plans to enhance security in the future ? Reference: https://www.figma.com/developers/api#get-files-endpoint

I’m seeking insights on how larger design teams manage Figma files in collaboration with development to keep everything in sync with production: Do you create page templates as part of your design system? Do you maintain a separate file (such as a sticker sheet) for page-level components? Or do you skip page templates and modify components directly in your working files, pushing updates to production once changes are finalised? Please, help a friend out and share your approach.

Hello everyone, my files are missing. It feels like the program rolled back to the moment I registered my account. Please help me get the files back. Is this even possible?

So, let’s see…if I have a Figma file with let’s say 5 instances of the same library component, but with different variants: Component Inst1–VarA *** Inst2–VarB *** Inst3–VarC *** Inst4–VarD *** Inst5 – VarF If i need to import via plugin each of these instances to a new file, how do I exctract/find out…the selected variant and work out its key to be used in expressions like: figma.importComponentByKeyAsync(key) I am getting a bit lost in the Json response here…the Json response shows node children in pages with type: "INSTANCE" and another field a bit below componentId: “XXXX:XXXX” however, in the code TS reports Property 'componentId' does not exist on type 'InstanceNode'

The Chinese display of Figma for Mac desktop has errors. For example, in Pages folder and Framer, only the section name is displayed correctly. The layer name is normal again, and the Pages folder name becomes normal when selected. pages folder selected status pages folder is not selected

Hello, Might be an easy one but I can’t figure it out. Seems like list numeration from 10+ is going out of frame. Link Item #10 (10. Name) you can see that some part of the 1 is out of the frame and I can’t understand why.

I’ve been trying to move a kanban object in one frame to another frame using the on drag prototype method. It looks like it just dissolves it because it’s moving into a new frame. Any suggestions on a work around for this? So far it seems like absolute positioning everything is my only way but that messes up other parts of my design.

Hello everyone, We need to stroke part of the text in a paragraph of text, but the prerequisite is that the text is not split. Is there a way to achieve this? The text is not split because we need to review the content of the copy through the api interface, so designers cannot be allowed to adjust the relevant copy too freely.

I created a component and an instance of it. When I try to build a wireframe within the instance, it doesn’t work. However, when I build the wireframe within the component, it works. Why?

Soy el administrador pero no tengo permiso para acceder a mis archivos, todos estos archivos desaparecieron llevo días con este error

I cannot add the dropdown component to the calendar variant. Previously, when I worked with variants, I didn’t encounter such issues. I’ve tried ungrouping the inner layers, resetting the auto layout, detaching the dropdown component, and inserting it into the calendar variant, but none of these approaches have worked. Am I doing something wrong?

Hi there Figma Community I am currently working on a project, where one of the clients is a blind woman. For this I was looking into the accessibility features from Figma and was delighted, that Figma itself works with general screen reader. I noticed now, that screen reader only works with texts & images, but as we are still in a very abstract phase of the prototyping process, we have a lot of things like “lines as stand in for text blocks” etc. As far as I can see, I can’t manually mark something as “read this element in a screen reader” so it would be able to “see” the element to be read out loud and read the title of a marked frame/shape/etc. Or does anyone know about an option that I didn’t realise is there? If there isn’t an option like this, it would be great to have something like this in the feature, as for now prototypes already need to be very hi-fi to actually be able to share with a blind person, which, in my opinion, is too late in the process to create the best solut

I am working on a project with a team that is using Helvetica Neue. The team has sent the Helvetica files to me, though when I install it on my end it registers as HelveticaNeue. When I go into the figma design file it identifies font in the file and the font I have on my machine as two different fonts. The design file registers as Helvetica Neue(with a space) for the team and HelveticaNeue(no spaces) for my profile. I have tried renaming the files to match. Uninstalling and reinstalling the font. Tried on the browser and the desktop app, but no luck. Has anyone else experienced this? The team is all using macs, while I am on a windows device, not sure if that has anything to do with it. Any help would be greatly appreciated

As I have these settings: But when the icon instance stands in different order, it returns different alignment to the section Is that intended or is that a bug?

Hi everyone! Not new to Figma, but for some reason the following melts my brain =) I’d appreciate your kind help on how to best prototype it. Variables are ok, I have a paid account. Here is the situation: a button with 3 states (default, hover, pressed). When hovered, it should go to “hover” state. This is easy. Now, when pressed, I need the button text to change. A becomes “grayed out” and B becomes “active”. The button should stay in this state until I press it again (A becomes “active” and B becomes “grayed out”). What are the optimal ways to prototype this? Thanks a lot!

Hello guys, I didnt use Figma in the last couple of months and i had couple of files that somehow got deleted after the last big update. I searched in all ‘recents’ ‘dafts’ ‘deleted drafts’ and in many more tabs and didnt find anything. it just doesnt exist. can someone help me find those files somehow? thank you 🙂

Dear Figma Support Team, I recently encountered an issue with my account. After I left a team that was created by another person, all my personal drafts disappeared. This includes drafts that were created both before I was added to the team and after. I’ve checked everywhere, including the “Recent” section and the trash, but I am unable to locate them. These files were very important to my work, and I hope you can help me recover them. Could you please assist in resolving this issue?

Hi, Right now I’m in Educator plan & I can’t leave to Starter plan. How can I change my plan? Please help 😊

Hello friends, I noticed the only permission scope of Figma authentication via OAuth2 is “file_read”, but this is too much for me. In my circumstances, users are posting some data to my server inside the Figma plugin, for which I only have to get a valid user identity, not an access to their Figma files. I think it’s very similar to those “Sign in with Google/Facebook” buttons, does Figma provide something like this? A “Sign in with Figma” button?

If there is a master component that is inserted into another component. They have Base Text properties added to the component properties. If such a component is added to another component and switched via a variable, then the changed properties will stop working.

Hello, how (the hell) can i access the figma.com website when i’m logged in in the browser? I always end up on my project dashboard. Is this question ridiculous? Yes, Figma, it is.