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Question

No access to my own boards?

  • September 27, 2024
  • 1 reply
  • 92 views

Sam103

Hey! I’m getting a message once I open Figma saying “You can’t access this resource. Contact the owner, an admin, or support for assistance.” But it’s my account and I’m the only one on it?

Has anyone had this issue before? I have client work on there that I can no longer access or even view the document - I just get a grey screen with the above message.

This topic has been closed for replies.

1 reply

y_toku
Figmate
  • Community Support
  • 2544 replies
  • September 30, 2024

Hi there,

If you move a file to other project or delete it, this could happen. Can you check if the file is in the deleted file? To view your deleted files:

  1. Click on Drafts in the file browser.
  2. Select the Deleted tab.

To restore a file:

  1. Locate the file you want to restore on the Deleted tab.
  2. Right-click on the file and select Restore.

If the issue still persists, could you share the file link so we can look into your case?

Thanks,
Toku