Skip to main content
Michael_Matloka
Michael_Matloka
September 26, 2024
Question

Slides lagging behind in Present + Notes mode

  • September 26, 2024
  • 3 replies
  • 67 views

I was just presenting with Figma Slides today in Present + Notes mode, and while it was working fine much of the time, a few times the Present slides completely refused to change at the same time as I was going through the slides in the Notes window. I had to restart Figma completely twice in the presentation just to be able to move forward. Not a great experience! Is this a known issue?

This topic has been closed for replies.

3 replies

Gayani_S
Figmate
Gayani_S
Community Support
September 27, 2024

Hey @Michael_Matloka, thanks for flagging this and and I’m really sorry for the disruption—it must have been stressful, especially during a presentation.

Can you let me know of this happened in the browser, the desktop app or both?

Aside from restarting, have you tried clearing the cache? If you’re using the desktop app, you can follow these steps to do that: Clear desktop app cache.

Let me know if this resolved your issue, happy to help out further!

Michael_Matloka
Michael_MatlokaAuthor
September 27, 2024

This was in the desktop app. Didn’t try clearing the cache, didn’t know about that.

Gayani_S
Figmate
Gayani_S
Community Support
September 30, 2024

Hey @Michael_Matloka, thanks for confirming!

Can you please Force-quit the Figma Desktop app and restart it. Also try clearing out your cached files and see if that helps with these steps: Clear desktop app cache

Can you also confirm if your desktop app is running on the latest OS?

Please let me know if clearing the cache resolved the issue? Happy to help further.

Terms & ConditionsAccessibility statement