Ask the Community

If there is already a way to either turn off spellcheck, or to tell a FigJam file that I am working in a different language, or if that could be introduced, that would be great. I’m a new user and a Spanish teacher, and I am loving starting to use FigJam in my classroom, but it’s a bummer that most words are underlined in red!

I mean regular clipboard functionality to PluginAPI? I cant find good way to copy my complex data. I tried to access navigator throug ui and add complex data. Anfortunatly Cannot read properties of undefined (reading ‘writeText’) 😦

I was working on a board when Figma notified me I was not able to access the board anymore, I can also not find it logged in with another profile. It’s not in my removed files either. I need the board for work purposes, it contains a lot of information.

I recently received an invitation from a companyy for a UX/UI Designer position. Initially, I was asked to review their product and address some existing issues. I created a Figma file with my designs and shared my ideas with the company during a meet call. However, when I tried to access the file later, I received the following error message: “You can’t access this resource. Contact the owner, an admin, or support for assistance.” Can anyone explain what happen here 😩😳? Thank you.

Hi, I’m pretty new to Figma and need some help please. 🙏 I’m trying to create a prototype that has multiple checkboxes independently relating to different areas/regions that if when a “view” button is clicked all of those that are checked/true show and those that aren’t hide. I have set up all checkboxes as true, and have given each a separate name. I have also added conditionals to the view button that’s -onclick if “xxx” checkbox is true,set variable show “xxx” region to true else set variable “”region” to false. Hope that’s all clear to understand. Any advice? Thanks

Have a number of ‘orphan’ instances that seem to have no main component. No option to “go to main component”. No option to “restore main component”. The only other post I found that’s similar was solved by using the 'right-click/Main Component/go to main component" feature but that is not in my menu options for this handful of components only. Unfortunately breaking and recreating them would cause some chaos in a number of other files. Is this a bug?

all the frame97 navigate to number/start/end use drag and animate like the picture i test it, some time can drag like horizontal some thing one by one start to end, then i test from end to start it just can drag one by one When the first image is high than 50%(width) to next image, lower than previous it

I have a creative platform B which has its own file format. I am converting the selected frames and converting them to that format. The question is how can I export that object using the plugin API? Because there’s no access to node fs library in the plugin environment either as Figma runs on the browser aswell

Hello, I am a high school student living in Korea. When I click the submit button to apply for an educational qualification, it says verification failed. I obviously logged in with my school’s email address, but why did it fail?

We are currently using the Figma Embed Kit 2.0 to include interactive prototypes in our application. To facilitate communication via the postMessage API, we need to specify the origin (app.superops.com). However, our application allows users to configure custom portal URLs (e.g., anything.subdomain.com), which makes it difficult to specify a static origin in the OAuth app.

Is anyone else facing an issue where changes made to a main component in one file are not reflected in its instance when copied to another file? Even after selecting “Reset all changes” in the instance, the updates to the main component don’t seem to apply. Would appreciate any insights or solutions!

Hi! I’m copy-pasting a prototype link in the slides but it is being displayed. It hasn’t happened before in the previous slides, but in the new ones, it’s consistent behavior. After copy-pasting the prototype link in the slide, I can see its details in the panel on the right side. However, the prototype itself doesn’t show up in the slide.

I haven’t accessed a file for 14 days, and it was automatically deleted. I found it near drafts , but it looks like it was deleted 3 days ago. By whom? The same thing happened to my entire team, diff. files

Has anyone been able to prototype a frame or object that follows the cursor on the page? I am wanting to have a frame be stuck to my cursor. So as I move it around the page, the frame follows. Thanks in advanced!

每次导出时点击弹窗上的Export都无反应，导致界面死机。

User case: Simple button that uses an icon of color, which I’d like to keep after swapping it with another icon. It’s very common use case and I have no idea how to achieve. Currently I’m messing up my designs by re-applying color in each and every instance in each and every design after each and every swap. Design System loses it’s value if designs are not set up to follow it. So I really would like to know this.

our designer transfered the project she made to our team she’s not the owner anymore (she’s not even listed on the file anymore) we upgraded to get the DEV functionality but we are still told that we have to ask her to upgrade

I am currently working on a project using a Figma file that is owned by our company. The file owner is our CEO, but I am unsure of the specific email address associated with the owner’s Figma account. For project-related purposes, I need to confirm the email ID linked to the file.Could you please guide me on how to retrieve or view the email address of the file owner in Figma?

I was working on my private Figma document, and when I accessed it, a random user named ‘Nando Moura’ was logged into the document. When I searched for the user, there is no history as attachedImgBB

Hello there! So I am on a MacBook Pro/ macOS. Sometimes in my workflow I will click into Fill when wanting to replace and image. There is an “Upload from Computer” button there. Same shortcut is ccmd+shift+K. The default finder folder I am taken to from there is one of my very first projects on Figma. Is there any where to change this default path on macOS? Thanks in advance!

Hi, the font properties aren’t showing in the design panel. Is there a way to edit text in Figma?

Dear Figma Support Team, I hope this email finds you well. I am writing to inquire about a billing discrepancy I have noticed regarding my Figma Professional Team Plan subscription. I initially subscribed to the plan with monthly payments starting on July 22, 2024. In July, I was charged KRW 23,404 (FIGMA MONTHLY); however, in August, I was charged KRW 45,266 (FIGMA MONTHLY), and in September, I was charged KRW 45,032 (FIGMA MONTHLY). I have not invited any additional team members, and I am the only person using the plan. I would like to understand why there is a significant difference in the amounts charged between July and the subsequent months, as the charges for August and September are nearly double. Could you kindly provide clarification on the reason for this price increase? I appreciate your assistance and look forward to your prompt response.

Hello, I’ve been using Figma for about two months, I payed 15$ for one seat in August - I specifically checked to pay only for myself and not for other 3 people in my team, but today i was charged 60$ for everyone, I wasn’t notified when I made my previous payment or asked if I want to pay for other people. 60$ is a lot of money and I would like to request a refund, can someone from Support Team help me please?

I just created a new acc and realized i have new UI there. Why I can’t have it on my main account with payment subscription and more than 5 years of working?

Hi, yesterday I started getting some weird bug in Figma so I’m wondering if anyone else has this problem. When I go to change the property on the component, I get two dropdowns and both of them do not work. Instead of only the right dropdown being shown to me, as usual, now the same one is shown to me on the top left as well. The same dropdown menu is in two places. The one on the top left is clearly a bug. The problem is not only visual, both dropdowns are not clickable, and there is no change in the component. And basically, I’m now stuck because I can’t update a component. The problem occurs in the Figma application and in the browser. And its same for Windows/Mac.