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Ines_Nesi_Kracun
July 25, 2024
Question

I am a bit annoyed that I don't have UI3 access

  • July 25, 2024
  • 10 replies
  • 469 views

My colleague, who has had his Figma profile for less than a year, has gotten a UI3 update.
I have had my account since 2017, have been an active Figma user, and have specifically added myself to the waitlist, but I still need an update.

He is a product manager and doesn’t use Figma daily; however, I am a product designer, and my day is spent with this tool.

I’m sorry if this sounds childish, but I’m really frustrated. Can someone please explain why I haven’t received the update?

This topic has been closed for replies.

10 replies

ksn
Figmate
Community Support
July 25, 2024

Hi @Ines_Nesi_Kracun - I think your sentiment is valid (and not childish in any sense). While I don’t have any explicit power in this case, I did want to express that I hear you.

UI3 will be granted to individuals on a rolling basis. We are not able to activate it for entire teams simultaneously, but we expect all users to have access over the next few months.

Additionally: rest assured that all functionality remains consistent across both the old Figma design and UI3. This should ensure that there will be no disruption in your team’s daily operations, even if some members are using different versions.

Thank you for your understanding and patience as we work towards enhancing your Figma experience.

[EDIT: I also modified your topic title a bit to emphasize your message a bit more]

Christina_Helmer
New Participant
August 23, 2024

I am noticing the same thing in my org. Users that have only view seats are getting the new UI before users with an editor seat, which I think is wrong as they are the audience that is in actual use of the new UI and are using it at a higher frequency (like 12+ hours a day).

I am also noticing that no user that actually signed up for the waitlist has the new UI, while users that do not care for it (which is why they did not sign up) have it already. I would have thought that the priority was going towards users that sign up! Why have the waitlist if Figma was going to ignore it?

Ashlee_Williams
Active Member
August 23, 2024

I’m going with my coworker’s (who, like me, waitlisted) theory: they’re letting all the people who didn’t want/don’t care about UI3 be the guinea pigs so that the flaws are ironed out before Figma power users/enthusiasts (the folks who signed up for it) get their hands on it.

That’s what I’m telling myself anyway. Every time Figma tells me it’s updating, then relaunches without UI3, I shed a single tear. 🥲

Christina_Helmer
New Participant
August 23, 2024

OH I held my breath and then cried when I updated this morning!!

Velimir_Topolovacki
September 13, 2024

Same here. That …is the biggest joke so far in regard to new UI and it’s rollout.

Velimir_Topolovacki
September 13, 2024

I shed so many, but told their support team that is a bit easier with a glass of wine. 😢

Michael_Edelnant
September 13, 2024

In a similar scenario to where I’m teaching Figma across 3 courses and most of my newly onboarded students have the new UI3. It’s unfortunate that we participated even with most days of Config and waitlisted the day of announcement and yet similar. Imagine trying to teach this to students who have had zero exposure at a University setting.

It’s frustrating that the Education sector was not considered for this especially when we onboard new students on a monthly basis as well.

I’m hoping it releases soon because its becoming more challenging to introduce students to Figma due to this oversight.

Farrukh_Jamal
September 13, 2024

I am in the same boat!

Makayla_Rockwood1
New Member
September 15, 2024

Same issue here, I am the lead designer and was the only person to join the waitlist in my company and I am still the only person that does not have it. Even the dev team has access to the new UI3. It is extremely frustrating, it’s been almost 3 months and I know Figma can’t add a whole team but can’t add one person manually if circumstances permit? Waiting is hard haha

Tim_Wolf
New Participant
September 16, 2024

First of all, I also still don’t have the new UI layout yet. Working together with Figma and everyone having a different layout looks so amateurish. And causes allot of communication issues.

Secondly, I don’t like the new UI. It’s an overdesign at best. And it looks like it just follows a design trend instead of making the ui better.

It even managed to make things even worse in some cases. Why is there a dropdown to clip content now instead of a checkbox like before?

So many small things changed for the worst.

Is a reason why it is taking so long because Figma is taking all this ‘negative’ feedback and scratching their head?

The ui looks great, but it is just that, it is far less functional than it is pretty.