Hi there,

Hi there,

I hope this message reaches you in time. It sounds like your question is about the renewal process. Generally, you should be able to adjust the number of seats.

On an annual subscription, Figma will send any billing contacts a reminder 30 days before the renewal date. You can use the renewal process to:

• Purchase extra seats for your next year of Figma


• Remove any members who don’t need access


• Cancel your subscription to prevent it from renewing

1. From the file browser, switch to your Professional team in the sidebar and click Admin.


2. Select the Settings tab.


3. In Plan and billing section, select Add additional seats:


4. Figma will show you the total number of full seats included in your subscription and the total Subscription cost.


5. Add more seats to your annual plan if you plan on adding or removing collaborators.


6. Enter the updated number in the field. Click outside of the field to apply.


7. Click the Accept terms and upgrade button to complete the process.


8. Figma will update the number of paid seats included in your annual plan. You won’t be charged until your actual annual billing date.

I think the best approach would be to contact the support team directly through this link: https://help.figma.com/hc/en-us/requests/new. That way, you can get confirmation on your billing status. Be sure to use the email associated with your Figma account

Thanks,

Toku