Hi everyone!
I’ve lost all my design files and drafts suddenly, but I can still see the file names. When I click to open them, I get an error. What could be the reason? Does anyone know how I can restore all the files?
Hi everyone!
I’ve lost all my design files and drafts suddenly, but I can still see the file names. When I click to open them, I get an error. What could be the reason? Does anyone know how I can restore all the files?
Best answer by Celine_D
Thank you for the links! I checked on our backend, and it looks like your files have been deleted. I have re-opened your ticket via email, you should have received my message in your inbox.
Someone from the support team will reply you soon to assist you further. Thank you for your patience in the meantime 🙏
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