Figma app lag issues

This is now affecting me terribly, and I’ve never had issues before the past week or so.
Even navigating the dashboard it’s slow.
Drawing a rectangle in a fresh doc with nothing else open lags.

I’ve cleared cache.
I’ve uninstalled and re-installed the app.
I’ve forced GPU acceleration.
I have 64gb ram.  
Windows 11 - 13th Gen Intel(R) Core(TM) i7-13700H   2.90 GHz

The browser version doesn’t seem to have the issue.

I’m paying for 5 seats. Seriously, I’ve wasted hours trying to fix, and I can’t work efficiently right now and it’s affecting my business.

Has anyone solved this?

Hey ​@Joram_Salisbury , thank you for flagging this and sorry for the trouble!
Our engineering team would like to investigate this further. Could you please submit a bug report by filling out this form: Submit a bug report?

Make sure to use your Figma email account, and include the steps you've taken in the form. Thanks!

I submitted a report as requested. After sharing the design to the figma support team, it appears resolved. Let’s see how it goes.

It seemed okay for a day or two. Now back to lag on the desktop app. I feel like there may be a conflict with some sort of other program or something. Do I need to create a new support ticket ​@Celine_D ?

Hi ​@Joram_Salisbury 

I’m Toku working with Céline. Thanks for sharing! Could you please fill out this form to report the issue: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=29433525829271​​​​​​​ ?

Thanks!
Toku

To those having issues - try clearing your browser’s cache (it’s annoying to log back into stuff again, but I cleared it from ‘All time’). It appears to have made difference - yes, on the desktop app.

Let me know if it helps.

Yesterday it was working okay, now back to terrible lag. What’s the go?
I have two docs open on the desktop app. Is there a process for each page? Is 13 processes normal?
I’ve lodged several reports. Fix this.

Hey ​@Joram_Salisbury ,

Sorry for the frustration, and thanks for bringing this to our attention. We take reports like this very seriously and want to get to the bottom of it with you.

I checked on our end, and it looks like our support team (Anju) is still waiting for your response. Your support ticket is #1263699—please reply with all the details so they can assist you further.

Thank you! 🙏🏼

Also experiencing lag unlike I’ve seen before in Figma. Using MBP M3 Pro chip 18gb Ram with desktop app and only now am I facing lag! : /

I have used far worse spec computers and not seen this level of lag.

Hey ​@Ryan_NexusDigitalStudio , thanks for sharing these details and sorry to hear you are experiencing this lag issue!
We’d love to investigate this further with you and find a solution. Our team is ready to assist—please submit a report here: https://figma.bot/submitreport

When filling out the form, kindly:

• Use your Figma email account
• Indicate whether the issue occurs in the desktop app, browser, or both
• Provide your desktop app version number
• Attach your Figma desktop app debug logs and Performance profile in the form

Thank you 🙏🏼

Also having lag issues in figma.

Resizing objects, moving cursor feels sluggish. It makes work very frustrating.

Right now it seems to be only in the native app (MacOS). Opening Figma in a web browser seems to work fine right now. I don’t work with the web app so don’t know if this will work long term.

I have tried restarting Figma as well as closing files i don’t work in right now. But still the same issue.

Using an M1 pro with 32gb ram.

I can’t seem to edit my previous post.

I continued researching the issue and for me it seems not to be a Figma issue. It was fixed when I didn’t connect my screen through a usb-c hub for the screens (A HP hub). When I connect the screen via HDMI cable directly to my Macbook everything is smooth again. 👍

I started wondering if the issue is with the cache for undo (ctrl+z / cmd+z). I literally closed figma and reopened and was relatively quick.

This could explain why when I try on the browser or another machine which I rarely use, figma is  relatively quick.