Facebook Banner

Hey everyone, 

I’m making a Facebook Group banner for a client. After using the Facebook banner frame, when I upload the banner it still appears blurry. I’ve tried exporting it as .png and .jpg, at 1x-4x, and changing the size of the frame while keeping the same aspect ratio (16:9).

From the research I’ve done, the reason this is happening is because the aspect ratio or size of the actual exported image is incorrect.

Has anybody been able to export a Facebook banner and get it to not appear blurry? Or will I have to use a different platform. 

(Example of what the banner looks like. It could be worse, but it’s still unprofessional and I’d like it to be fixed.)

Thanks!